Recently moved into the city to study at university of Toronto. I put out a lead out because I wanted to move my apartment across the country. I received many offers, and some were even lower. The sales agent, Ryan was quite frank and open in telling me about the charges that may apply and how companies do not include these amounts in the price. He reminded me that, I will incur some of these charges as well. His straight forwardness I found very pleasant. In terms of how, there might be a couple days delay (which there was not), the extra fees I may have to pay for having stairs. Although, there was stair charges associated with my move, I am quite pleased for this stress free move.