The Driveway Doctor

Hi Catherine! Thank you for not only the wonderful review but also for being a continued client over the years. It has been a true pleasure working with you and taking care of your asphalt driveway. It is always refreshing to have valued clients that understand the need to maintain their driveways and protect them from the harsh elements of mother nature. We will see you again in a few years! Enjoy the rest of the summer! -Dr. John-

Hi Dana! Thank you for writing such a wonderful review. It was a total pleasure dealing with you from start to finish. You are an excellent client that was able to provide us with the information we needed to meet or exceed your expectations and we truly value your business.

Fire up the BBQ, fill the cooler and enjoy the clean and protected patio - It is now beer proof! Have a great summer Dana!

Hi Greg,

Thank you so much for the wonderful review. I am extremely happy we were able to meet or exceed your expectations. It has been a true pleasure working with you and we truly value great clients like yourself! Enjoy your summer and we will see you in a few years!

Barb! It has been such a pleasure working with you and Trevor. You are role model clients for contractors like us. We really enjoyed sealing and protecting your property! It is so refreshing to work with clients that truly respect and appreciate their own properties and take pride in their homes. Your property is stunning! Tell Trevor I will be coming to see him soon as I'm in the market for a new hot tub and will surely be hiring jacuzzi Ontario!

Hi Ralph,

Thank you for the review. Its unfortunate that sometimes nature tends to affect our work. However, you are right, we do stand behind our product and workmanship and we sincerely value and appreciate your business. Thank you for being a client of The Driveway Doctor.ca

Laura,

First and foremost I must point out it was your step son who worked for us that did the work on your property. I find it interesting that you would leave that part out.

Secondly, your cement was badly damaged before we started the work (we have photos) and after reviewing this very poor and pretty much untruthful review I spoke with your step son about these comments.

He stated to me:

"I told her before we did the work that it would give her cement a wet look but NOT fix the cement color issues she has and she was fine with that".

This is directly from your step son Laura.

Now, you are asking us to fix damage (actual cement dye damages) that were there before we sealed and NOT as a result of us. I am sorry but I am confident anyone will see you are being unreasonable and unrealistic.

When it comes to cement our job is to waterproof. Not change the color of the dye or fix dye color issues. If you have a "crappy job" that is because you have "crappy cement".

As for the grass, over spray did not kill the grass. Our product does not harm grass. Yellowing of grass if from over watering caused from the power washing. There is no way around this because in order to wash cement you need to use water. Don't water your grass in those areas and the grass will turn green again I promise.

In regards to your confirmation my official position is we will NOT repair damages that we did not cause and I certainly hope you do not make an attempt to defame or cause financial burden on any other contractors that do work for you by trying to blame them for damages that were previously present.

Lawrence,

First and foremost I feel it is important to advise you that it is extremely ignorant and disrespectful to use statements like "He had all kinds of excuses like hearing loss". I have run my company since the day it was started and recently I took sick and yes I became deaf. That is why I hired Stacey. Believe me, doing that was one of the hardest things I've ever had to do.

Now, about your job, I wish I could post your home address because you are not being truthful here in your review. The photos you sent were extremely misleading. They represented work that would be half of what was actually needed. We run into this often with potential clients using camera tricks such as taking the photo on an angle or pointing it in a different direction so the work area seems smaller or we don't see all of the damage to the property that needs to be fixed. This is what you did....

The price we gave you was an "estimate" based on what we seen from your photos but we explained that when we get there we will provide a firm estimate because we will see it.

There was so much haggling back and forth trying to negotiate prices you had my staff wanting to quite if I didn't get them out of there.

As for the debris removal. Yes we told you we would charge you to remove it but that is no different than a paving company bringing a bin in to remove old asphalt. Do you think you don't pay for that? Of course there is a charge and whats worse is you haggled with our staff so much on money we couldn't throw in "freebies" for you.

In closing, you should learn to treat your contractors with respect and stop haggling prices. It is always you that loses in the end when you keep trying to beat every last dime out of a contractor. You force them to be in a position where they can't afford to do anymore for you. Just like you did....

Hi Max,

Thank you for the great review! As you said we sometimes are at the mercy of mother nature but we always live up to our workmanship and product!

It has been a true pleasure dealing with you and I look forward to protecting your asphalt in the future!

Have a fabulous summer and enjoy that nice black driveway!

Hi Allan,

Thank you for taking the time to post this review. It was a pleasure doing business with you and we are so excited to have you as a client. We do interior stone wall designs, fireplaces etc. Check out our stone website: (http://www.thestonedoctor.ca) We also have professional interlock crews in place. Check The Driveway Doctor main page.

Thanks again for your business and we look forward to hearing from you in the near future.