Had Morgan come to my house and quote me on the job as I was having water issues in my basement. I was told told it was a nice easy fix just needed some ty-rod holes repaired and my sill ledge I was told it would be $1500 which I thought was reasonable. We scheduled to have the work done and he was a no show, no big deal we rescheduled again he showed up but almost 2 hrs late but at least he showed up. I spoke with him over the phone when he arrived to confirm the work to be done to make sure we were on the same page. Everything seemed good until I got home and checked the work. He did repair 4 ty-rod holes but not the ones we discussed, I called him to see what happened and was told you know how many houses I see a day I can't remember everything I need to do at each house. After 5 more visits and numerous missed appointments the issue was still not resolved. I was told well it seems to be getting better every time I come back And don't worry it's covered under warranty. I would like to finish my basement and be confident no more water will come back in unfortunately I would not recommend this company for this type of work. I have had 3 other companies come in to quote me on the repair since and have been told the work that has been done is a very cheap temporary fix. I understand this is their competition but when three other companies tell me the same thing you can help but think you got screwed.
- Approximate cost of services:
- $1,500.00