My wife and I came to the conclusion that our roof system was in need of replacement, so we decided to begin the lengthy process of gathering quotes. Let's face it, having your roof replaced is a very BIG decision and we wanted it done right, so we began making the calls to the various contractors. Within a day or two of contacting Chris, he was onsite, on the rooftop and taking measurements. I found that the majority of the other companies were NOT as prompt as DLC and some didn't even call us back, but Chris managed to fit us into his busy schedule and took the time to explain his recommendations and what was required to do the job RIGHT. After reviewing the quotes, Chris wasn't the least expensive, but he definitely offered us the most value for his services and the highest product quality and warranty; Chris offered us exceptional value for what was promised AND he delivered it. He notified us a day beforehand as to when the shingles would arrive and informed me that the workers would be onsite before 10:00 that morning, which they were. The job took two days and there was still some work to be done, so with our permission, he and one of his crew members came back on the morning of Good Friday to finish up (the last bit only took an hour or so). THIS is going above and beyond the call of duty. He was friendly, knowledgable and his crew worked hard and were extremely efficient. When I arrived home the first evening (halfway through the job), the driveway and yard were spotless, they do an excellent job cleaning up. When I arrived home the second day, it was as if they were never there, other than the magnificent, shiny new roof that greeted me. Give Chris a call!
- Approximate cost of services:
- $7,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Jeff for this great review! Deciding to do a project on your home is a huge undertaking and can be a stressful experience trying to find the right contactor to do the work. The team at DLC Enterprises believes in trying to make your home project as seamless as possible by providing our customers with the best solutions and materials. We strive to provide superior workmanship and customer service to all of our customers. Everyone here at DLC Enterprises enjoyed working with you. Thank you for choosing us for your roof replacement and the fantastic review. Kindest Regards, Chris owner of DLC Enterprises