Superior Refinishing

Bathroom Renovation
Toronto ON M4J 4B7
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HomeStars
Bathroom Renovation
Superior Refinishing
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82%

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Reviews by rating (past 12 months)

Reviews for Superior Refinishing

Average customer rating:
9.8 10 (157 reviews)

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Georgeparadisis
Georgeparadisis
1 review Toronto, ON
10/10

Kitchen counter

Ryan was on time, efficient, professional. He cleaned up after himself. He asked me if I was satisfied with the work, once he was finished.

Approximate cost of services:
$700.00
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Company Response

Hi George,
Thank you for your feedback. If you ever have any questions please feel free to contact us at any time.

Jasper
Jasper
1 review Toronto, ON
10/10

Refinishing bathtub

Ryan from Superior Refinishing was great to work with and detailed in his workmanship. We had tried another company and regretted it. Ryan came in and corrected the situation and refinished 4 of our tubs. He was the only one who had a five year warranty that we spoke to. We feel rest assured with their product.

Approximate cost of services:
$1,500.00
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Company Response

Hi Jasper, Thank you for your positive feedback. Yes we will stand behind our 5yr warranty that covers cracking and peeling of the coating. I'm sorry you ve had a bad experience with another refinishing company. Unfortunately this industry is not created equal and you truly do pay for what you get. If a company can't guarantee their product will last 5yrs with out peeling then I would definitely be concerned that it probably won't last. If you have any questions please feel free to contact us at any time.

Andrea in Toronto
Andrea in Toronto
3 reviews Toronto, ON
10/10

Bathtub Refinishing

We got our old claw foot tub refinished about a month ago. It was chipped rusting and hardly usable anymore. Superior Refinishing did an amazing job and were very clear about the process. Tub today looks great!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Andrea for taking the time to leave this review. We are glad to hear that you are happy with the results of your clawfoot bathtub. If you have any questions please feel free to contact us at any time.

Trish
Trish
1 review Toronto, ON
10/10

Bathroom Tiles, Tub and Sink

Excellent job. Ryan, it is clear you take pride in your work and ensure customer satisfaction. I was so impressed you took the extra time needed to properly prep all of the surfaces especially on the yellowed white tiles. The finished look is amazing. The tiles, tub and sink all have a beautiful glossy white finish.

Approximate cost of services:
$1,700.00
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Company Response

Hi Trish, we greatly appreciate you taking the time to leave us your feedback. We always strive to ensure costumer satisfaction on every job. If you have any questions please feel free to contact us at any time.

Ana.
Ana.
1 review Toronto, ON
10/10

Bathtub chip

Chose this company because of the good reviews. Ryan was very polite, very careful protecting other areas of the bath and left the job clean after finishing. My tub looks like new. Very happy with their work. The price charged was very fair for their time and attention to detail. I recommend them. Excellent work!!!

Approximate cost of services:
$325.00
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Company Response

Thank you for your review Ana, I m very happy that we could repair the big chip in your acrylic tub, so that it will be usable again. If you have any questions please feel free to contact us at any time.

Bmitch0041
Bmitch0041
1 review Ajax, ON
10/10

Refinish bathtub

I had a 32 yr old steel tub refinished. The colour was changed from bone to white and a chip was fixed, great job and service was outstanding.

Approximate cost of services:
$450.00
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Company Response

Thank you Bmitch0041 for your positive review. We are happy to hear that you were satisfied with our overall service. If you have any questions please feel free to contact us at any time.

b.coombes4660
b.coombes4660
1 review Port Perry, ON
10/10

Bathtub and tile resurfacing

We had Superior refinishing come to our home to refinish our bathtub and tiles approximtley 6 months ago. Wow, What an amazing difference. They took a 30 yr old dingey washroom and made it look brand new. The finish is smooth and glossy. I waited to write this review because I wanted to see how it would cure, and it turned out excellent. I would definitely recommend this company to anyone looking to renovate without having to gut the whole washroom.
Thanks guys for a excellent job.

Approximate cost of services:
$1,624.00
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Company Response

Thank you for taking the time to leave us your feedback. We are happy to hear that you were happy with the results. If you have any questions please feel free to contact us at any time.

Maria in Burlington
Maria in Burlington
5 reviews Burlington, ON
3/10

Bathtub refinishing

On May 26, Ryan and Phil refinished our bathtub and replaced the drain, supplied by us. The job was done quickly, and the new finish looks shiny, apart from some inclusions that look and feel like sharp thorns when one sits in the tub. There aren't many, but they are sharp. I saw some of these inclusions immediately after the job was done, but was told that they ould settle during the drying process. They didn't. I phoned Ryan and asked him to fix this problem (I have grandchildren whose young skin gets scratched from these sharp inclusions). I was told to wet-sand them out myself, and Ryan would come one day to polish over my sanding, if he happened to be in the area. I have never heard fom the company again, and I certainly don't feel confident to sand the surface myself. The finish, apart from the inclusions is good, the technicians were friendly and worked fast, follow-up is non-existent. Pity!

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Maria, thank you for your review. As explained to you over the phone when you called, a small particle here and there is unavoidable because we are not spraying in a controlled environment like a spray booth. In the care instructions provided it also explains that the coating takes 3 months to reach full cure and that any particle should work out of the coating within this time. You ve called once about the issue after the job was completed and never called again until this review. You never gave us the opportunity to come back and buff the tub. You have not attempted to contact us by phone or email. If you would like to contact us about this issue we would be more then happy to come and buff the tub for you. If you have any questions please feel free to contact us at any time.

Update August 1st 2017
Since we have received this review from Maria, we have attempted to reach out to her via email and phone to set up a time to buff and polish her tub. She has not responded to us. We are very confused as to why she would not want her tub buffed when she is claiming these inclusions are sharp. We are more than happy to return to buff your tub at no cost to you Maria. The buffing will make it perfectly smooth with no inclusions. As we stated before, all refinishing work, no matter who completes the job, will have minor dust particles, as we are not spraying in a booth. We absolutely stand behind our jobs and do not run away from customers when there is an issue. If you would like your tub buffed please respond to our email or return our phone call and we will setup a time to complete the buffing.

Tara
Tara
1 review Toronto, ON
10/10

Bathtub and tile refinishing

Superior applied a new coating to our tub, replaced some mismatched tiles, and coated the tiles that went around the bathroom walls. Everything looks amazing! The tub looks like brand new, and it's wonderful how the refinished tiles have brightened up the bathroom! They patched up some chips in the tiles before coating as well, making the tiles look great. Superior was excellent in answering our questions both before and after the work was done. Note: The smell was quite strong, probably because we had so much being coated and because it's a small condo. If someone was having similar work done in a small apartment, I'd recommend staying elsewhere for the first day at least.

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tara, thanks for taking the time to leave us your feedback. We do our best to keep the smell at a minimal but when we are refinishing over 100 sqft of wall tile like in your case, the smell is definitely stronger then if you are just having a tub refinished. We hope you enjoy your new washroom and if you ever have any questions please feel free to contact us at any time.

Gerianne
Gerianne
1 review Toronto, ON
10/10

Bathtub refinishing

Our old bathtub, original from 46 years ago needed to be "rejuvenated"!! I called several companies, but was most impressed by how Ryan handled my call. He was the only one offering to give a written estimate, including the process they would be using. The job was also done in a timely manner. Phil & Tyan worked together to prep and complete the job...which now looks amazing!!

Approximate cost of services:
$1,000.00
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Company Response

Thank you Gerianne for taking the time to leave us your feedback. We are happy to hear that you were satisfied with the results of your bathtub and tile refinishing. If you ever have any questions please feel free to contact us at any time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Refinishing

Superior Refinishing is a Toronto bathtub refinishing, bathtub reglazing, bathtub resurfacing, tile, sink and countertop refinishing company. We proudly create affordable renovation solutions for a wide variety of customers all over the GTA. We take great pride in all of our refinishing projects and do whatever it takes to ensure ...
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