Toronto Comfort Zone

Fireplaces
Toronto ON M5P 1E4
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Fireplaces
Toronto Comfort Zone
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99%

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Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (260 reviews)

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J. Hancock in North York
J. Hancock in North York
18 reviews Toronto, ON
10/10

Electric Fireplace and Mantel

I researched many companies that dealt with electric fireplaces. I was interested in having something installed with a custom mantel. I found Sonny and Toronto Comfort Zone on Homestars. I met with Sonny at his store and immediately knew I was in the right hands. His knowledge, advice and overall help he provided me was great. I sent many, many emails and changed my ideas several times. He was always there with sound advice and wonderful ideas. He was very patient with me through the choosing of a mantel and I have to say the end product was great. I will be using Sonny again for an upstairs fireplace and custom designed mantel. I would recommend Sonny and his team to anyone looking for a fireplace.

Approximate cost of services:
$3,400.00
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Company Response

Thanks Janine for such a detailed review. We at Toronto Comfort Zone have done what we should do and we are happy that our product and service has met your expectations. You are more than welcome to get back to us with your questions and/or fireplace inquiries.

atmwong
atmwong
2 reviews Toronto, ON
10/10

fireplace

I am satisfy on their sales and installation team and I would recommend this company to my friends.

Approximate cost of services:
$4,300.00
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Company Response

We are pleased that you like your experience with us Anthony. Please get back to us with any further inquiries.

jackie_wong
jackie_wong
7 reviews Toronto, ON
10/10

Conversion of Wood to Gas Fireplace

We had been looking to convert our very large wood fireplace to gas for approx. 2 years. During this time we experienced suppliers that never returned our calls and a number of ridiculously high quotes. We finally went into the Toronto Comfort Zone showroom one day and met Sonny. What a relief. Sonny was extremely knowledgeable of the products available and answered all our questions. He emailed us back that night with his suggestion which turned out to be exactly what we wanted. The cost was very reasonable as was the time frame for delivery. The installers showed up on time. They were very courteous and considerate of protecting the surrounding area. The installation was complete in a matter of hours. We are immensely happy with the final product. I would more than happy to recommend Sonny and his team to anyone. They're the best outfit in the city. Just a pleasure to deal with from beginning to end.

Approximate cost of services:
$4,000.00
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Company Response

It was a nice experience dealing with your family Jackie and we appreciate your detailed review and your kind remarks. Please let us know if you have any future inquiries about fireplaces.

kate
kate
1 review Toronto, ON
10/10

Suppy and install gas fireplace

The Toronto Comfort Zone were great to work with. They helped us find the right fireplace for our specific needs. Their installation team were wonderful...polite, courteous and cleaned up after themselves. There was an issue with the fireplace a few days after the install and the team was back right away to make it right, a minor issue that was easily resolved. We enjoy our new fireplace almost every night!

Approximate cost of services:
$2,500.00
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Company Response

I appreciate you taking the time and writing a review for us and all team is happy to see you like the fireplace. Please get back to us with any further fireplace inquiries.

Dan
Dan
34 reviews Toronto, ON
10/10

Fireplace insert with gas line installation.

Hats off to Sonny and his crew for a job well done -- the experience was a pleasure from start to finish. Very pleased we chose to work with Toronto Comfort Zone for our fireplace retrofit and I wouldn't hesitate to recommend them to anyone. The install crew (led by Raza) were professional, courteous and worked with a high attention to detail.

The results speak for themselves!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Dan for your kind remarks. We always do our best to meet the client's expectations. Please don't hesitate to get in touch with us with your further inquiries.

Jonathan
Jonathan
1 review Burlington, ON
10/10

Fireplace Install

Exceptional service from beginning through the end, I will be working with Sonny and team again.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Jonathan for your trust in us to do your fireplaces and we appreciate writing the review for us. We look forward to our next collaboration .

Private User
Private User
1 review Toronto, ON
10/10

Supply and installation of a wood burning fireplace, a gas fireplace and a gas fireplace insert into an existing fireplace.

We were most pleased with the services provided by Toronto Comfort Zone. What we appreciated most was their cooperation in working through a complicated renovation project with 3 fireplaces to be installed at three different times to accommodate the sequence of work. This meant that they had to return three times to do the installations. It also meant that they had to store 2 of the units at their facility until the house was ready for the installations. They never complained about this inconvenience and never once suggested that there would be an increase in cost (unlike some or our trades).

We would highly recommend their service.

Lloyd Hilgers

Approximate cost of services:
$15,000.00
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Company Response

I appreciate your detailed review Lloyd. We are very happy that you trusted us to be part of your renovation project and even happier that we could meet your expectations. Enjoy the warmth of the fireplaces and let us know if there is any questions.

Ray
Ray
3 reviews Toronto, ON
10/10

Gas fireplace

Excellent customer service. Sonny is extremely knowledgable, patient, and thorough. And we are very happy with the outcome.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Ray for your kind remarks. We always do what we can to have a satisfied client in the end. Our commitment to a the job properly has always been one of our proudest commitments we keep as a company.

Private User
Private User
Private User reviews Toronto, ON
10/10

Installed Outdoor Fireplace

I highly recommend this company. I used them to convert an outdoor wood-burning fireplace to gas. Sonny is extremely knowledgeable which made it very easy to select the right gas unit. His crew was top-notch and did an excellent job installing the unit, which was not simple as it was necessary to extend a gas line from the house to the unit and this gas line was concealed under a closed deck. His contractor then filled in large gaps around the unit with tiles which matched the existing ones perfectly. The result looks incredible. It is impossible to tell that this was a conversion from wood-burning to gas. I would definitely use this company again.

Approximate cost of services:
$4,000.00
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Company Response

It was great working with you. We strive to uphold professionalism from start to finish in all of our projects. Thank you for noticing, we look forward to working on another project with you in the future,.

Stacey from Toronto
Stacey from Toronto
1 review Toronto, ON
10/10

Provided guidance on what fireplace to buy & how to make it work

Sonny and his team provided great service, we needed some guidance on what fireplace to buy and how to make it work and they really helped us out. It was excellent. Thanks again.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the kind words, Stacey!Great working with you . We strive to uphold professionalism from start to finish with all our clients. Thank you for noticing, we look forward to working on another project with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.