Toronto Comfort Zone

Fireplaces
Toronto ON M5P 1E4
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Fireplaces
Toronto Comfort Zone
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Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (260 reviews)

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finlayson.simon in Pembroke
finlayson.simon in Pembroke
1 review Toronto, ON
10/10

Gas Fireplace Installation

So thrilled with Toronto Comfort Zone's installation of our new gas fireplace. Super professional company and fantastic customer service. Cannot recommend highly enough.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Simon for taking the time and writing the review. I really appreciate it. It was our pleasure to work with you on your fireplace project, any questions/concerns, you are a phone call away. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

Electric fireplace

Delighted with the style of the mantel. They had a lot of patience finding just the right marble for the insert around the fire box.

Approximate cost of services:
$3,500.00
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Company Response

Thank you Penny for your review. Your fireplace turned out to be a nice one and I am glad to see you like it. Sincerely.

Paige Purvis
Paige Purvis
1 review Toronto, ON
10/10

Excellent Fireplace Service

Sam is amazing, knowledgable, capable, friendly and goes the extra mile. Our 18 year old fireplace had gone years without servicing and it worked beautifully and looked like new by the time Sam was finished. The service was prompt. I was contacted after I submitted a request via Toronto Comfort Zone's website. Sam was flexible (coming within a desired timeframe) and worked efficiently. Sonny was also responsive, helpful and friendly. Toronto Comfort Zone is a fantastic company that I highly recommend! Great customer support was experienced from beginning to end of the process. The team are really informed and go the extra mile at every stage.

Approximate cost of services:
$300.00
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Company Response

Thank you for your detailed review Paige, that's fantastic. Sam is great and I am happy that our service could meet your expectations. Any fireplace needs/questions/concerns, you are a phone call away. Sincerely.

Ron in Toronto
Ron in Toronto
1 review Toronto, ON
10/10

Amazing service, Fair pricing

We had an amazing experience with Sonny, including timely and clear communication, fair pricing, and great install experience. I would recommend them to anyone looking for a fireplace

Approximate cost of services:
$6,000.00
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Company Response

Thank you Ron for your review, thank you for trusting Toronto Comfort Zone, I and happy to see you like our job. Any questions/concerns, you are a phone call away. Sincerely.

Vanessa on Ping
Vanessa on Ping
4 reviews Toronto, ON
10/10

fireplaces replace & repair

Highly recommend,Sonny and their team were very professional and knowledgeable,they repaired 2 fireplaces for us.

Approximate cost of services:
$3,500.00
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Company Response

It was our pleasure to do business with you Vanessa and thank you for writing the review for us, let us know if there is any question or if you need any help with fireplaces. Sincerely.

andrew in Toronto
andrew in Toronto
2 reviews Toronto, ON
10/10

FIRE! FINALLY!

I've been wanting open flame gas log sets in both my fireplaces for the past twenty years but was told it couldn't be done. Not only could it be done but Toronto Comfort Zone made it happen with little fuss or muss. Their installer did an amazing job and I couldn't be happier!

Approximate cost of services:
$5,000.00
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Company Response

Thank you Andrew for your trust in our team, I am super happy that you like the fireplaces. Sincerely.

sarvenazk in North York
sarvenazk in North York
0 reviews Toronto, ON
10/10

Highly recommend

An interior designer recommended Toronto Comfort Zone to us and we were very happy with their services. We hired TCZ for two jobs, the first to clean and repair gas fireplaces before we put our home for sale. The team came out with just one day's notice, as we explained we were in a rush to put our house on the market. They did a great job. We then hired TCZ again, to help us convert a gas fireplace back to wood-burning. It was a difficult and perilous job involving climbing up our steep roof and onto a very tall chimney, on a windy day. The team made it happen despite numerous difficulties, and they took all precautions to ensure the safety of our wood-burning fireplace. We whole-heartedly recommend TCZ. Thank you again!

Approximate cost of services:
$400.00
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Company Response

Thank you Sarvenaz for writing the review, the gas insert removal was definitely a challenging one but I am happy that we could do it to your satisfaction. Sincerely.

daktho in Markham
daktho in Markham
0 reviews Toronto, ON
10/10

Installation of gas fireplace

These guys are the top.
Everything professionally done and on time. Work site always neat and tidy.
Solved a big problem getting the gas source to the fireplace location.
Strongly recommend their services.
DT.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Douglas for your review, it was a pleasure for our team in Toronto Comfort Zone to deal with you in this project and we are very happy to find out that you like the fireplace, mantel and the whole job. Sincerely.

chrisadamowski
chrisadamowski
0 reviews Markham, ON
10/10

They really do care

From the beginning, the person I dealt with, Sonny, answered all my questions, and worked through all of my emails filled with multiple questions about different brands and options. He gave great suggestions, professionally corrected me if I had an idea that would have proved detrimental or not worth it for my space. Overall I am very happy with my purchase and when it is time to do my basement fireplace, Sonny will be my only call. Even the installer cared immensely about the work he did. He went out of his way to install the line as inconspicuous as possible. He was very detailed and even cared about how the manual and paperwork at the end was presented. Took time to explain the remote. If I have any gas needs, he will be my first call and recommendation to others.
I dont write a lot of reviews, only ones that are worthy, and the price was good, I had a very tight timeframe and they made it happen within 3 or 4 days from placing the order.
It was really refreshing to find someone who cared enough to offer so much time with my project and to have it complete so fast.
With much appreciation, I want to thank Toronto Comfort Zone. Highly recommended.

Approximate cost of services:
$6,200.00
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Company Response

Chris, thank you very much for taking the time and writing such a detailed review, it's amazing and I am happy to see you liked your fireplace installation experience, any questions/requests, you are a phone call away. Sincerely.

Alex in Toronto
Alex in Toronto
0 reviews Toronto, ON
10/10

Fireplace Sales and Installation

Best place in Toronto to shop for a fireplace. Sonny was wonderful to deal with and very honest in his approach and execution. We purchased two fireplaces to be installed in our new custom home and couldn't be happier with the experience we had.

Approximate cost of services:
$17,000.00
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Company Response

Thank you Alex for your review and thank you for your trust in Toronto Comfort Zone as your fireplace supplier in Toronto. We are very glad to see you liked your experience dealing with us. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
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