Home Pro Electric

Electricians
Kitchener ON N2A 2X8
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Home Pro Electric
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84%

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Reviews by rating (past 12 months)

Reviews for Home Pro Electric

Average customer rating:
9.6 10 (160 reviews)

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darcy grant from Kitchener
darcy grant from Kitchener
1 review Kitchener, ON
10/10

thermostat went poof

brian was awesome - on time - very professional but relaxing - price was fair---you know when you feel safe that you will not be ripped off----will definightly be staying with home pro

Approximate cost of services:
$233.00
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Company Response

Darcy, we appreciate your timely review of the service and value that you received from Home-Pro Electric Inc. Thank you for your great comments and we are extremely pleased to have you as a client.

Bryan from Waterloo
Bryan from Waterloo
1 review Waterloo, ON
10/10

Small electrical repair

I found Home-Pro Electric on HomeStars and contacted them based on the volume of positive ratings compared to other electricians in the area. I had a light on a three-way switch and receptacle that were not receiving any power. Brian came out and spent just over an hour onsite to diagnose and repair the issue. He was professional and friendly, explaining the issue and solution in terms I could easily understand.

Great service from start to finish, and definitely the electricians I will call in the future if I ever need additional work done!

Approximate cost of services:
$250.00
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Company Response

Thank you for your feedback Bryan. We are always striving to provide quality service to our customers and appreciate your comments about your service experience with Home-Pro Electric Inc.
We would be very glad to work with you again.

Jessie  from Cambridge
Jessie from Cambridge
1 review Cambridge, ON
10/10

Electrical

I was very impressed with the electricians that were at my house today. They were very professional and courteous. They were very clear about the pricing and explained the work process to me. I would definitely call this company again for future electrical needs.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Jessie for your quick feedback. Home-Pro Electric is delighted that you were very impressed with our electricians. We appreciate that you will continue to have us handle your electrical needs in the future.

Greg McCarthy from Kitchener
Greg McCarthy from Kitchener
3 reviews Kitchener, ON
10/10

Main Breaker replacement

We had problems with our main breaker tripping when we used the oven or the dryer. I called and Spoke with Brian and immediately felt comfortable with Home Pro Electric. Brian set everything up for us. The day before he came he called and confirmed everything. He showed up right on time and was ready to work. We found him to be a very nice man who was professional and friendly. He went over everything we needed to know before he proceeded to change out the main breaker. After he was finished he even helped fix a broken receptacle for us.
If you are looking for excellent friendly and reliable service speak to Brian.
We now have an electrician we trust!!!

Approximate cost of services:
$700.00
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Company Response

Hello Greg and thank you for your timely comments, and your endorsement of Brian. It's great that you are happy with the service you received from Home-Pro Electric. It is wonderful that you stated you now have an electrician you trust. It means a lot that we earned it, and we look forward to being your electrician in the future. Thanks again.

Jill Sachs from Kitchener
Jill Sachs from Kitchener
1 review Kitchener, ON
10/10

Tub install

The electricians were very friendly and professional. They showed up on time and took pride in their work. We were very satisfied with the quality and customer service. We would use them again anytime.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your feedback Jill. We value you as our customer and would be happy to look after any future electrical needs you may have. All the best from Home-Pro Electric Inc. It was a pleasure working with you.

Robin Edwards from Cambridge
Robin Edwards from Cambridge
1 review Cambridge, ON
10/10

project

My home was built in 1974 and used aluminum branch wiring. Over the winter of 2014 problems began to appear and the situation was no longer safe for my family.

I called several electricians in the tri-city area. Several. Out of all the people called one said he would show up at a specific time and never showed or called to explain why.

One showed up late and then only when I called his boss. He quoted the highest bid, but refused to follow up on the phone, in person, or through email. I contacted his employer to complain and received no response-- his price $20,000.

I don't know about you, but I hate being ignored especially when I am ultimately the boss and investing a huge amount of my money in a massive project.

Out of the 10 or so electricians I called, only one showed up on time, in person. He was polite, put on those little booties despite our house being torn apart for renovations. He gave us an estimate for all the work on site, sat and explained everything on 3 separate occasions with 3 separate people (My mother, me and my wife) and worked with my contractor to work around us while we continued to live in the house-- Brian Peyton of Home-pro electric. And to top it off, our dogs liked him right away!

Now, I am the cynical sort. When someone says they are "professional" in my mind I think of the small diner with the "world's best pie". But Brian is a professional. He acts in a professional manner. He treats you like you matter, your concerns are valid and are his problems too.

I can't recommend Home Pro Electric enough. The men sent to work (especially Ted), worked hard, remained courteous and treated my mother (who can be demanding) with kindness and respect.

The job we had done was huge. We needed to strip the walls down to the studs and fix 30 years of neglect. The parameters were difficult (they had to work around us, give us notice, get specific tasks done at a specific time). They handled it all, and even improvised as we changed our minds through out the progression.

Brian always returned my calls. Brain always answered my complaints. Brain always talked through my reservations. Brain called to check in. Brain worked with the renovation guys and co-ordinated what needed to be done.

Brain asks a fair price, imo, for the work done. He might not offer the lowest bid, but I will tell you this much, if I have any additional need for electric work, Home Pro Electric is who I will call.

Approximate cost of services:
$10,500.00
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Company Response

Robin, thank you for your detailed review of the service you received from Home-Pro Electric and Brian. We are delighted that you were pleased with the outcome of the project and the support you received from our team. You handled the scope of work and the length of the job right along with us and we are glad you were there every step of the way. We hope you and your family will now enjoy the finished product! Home-Pro Electric Inc. values your comments and appreciates your business very much. Thanks again.

R&S from Guelph
R&S from Guelph
1 review Guelph, ON
10/10

Standby Natural Gas Generator, transfer switch, surge protection and backyard outlet

Brian and team were friendly, on time, professional and we had good communication throughout the project. We were originally going to have the generator on a small pad but later decided to take advantage the landscaper he recommended so we had a larger area done and it looks fantastic. After the landscaper dug a trench, they also installed a power outlet in the backyard. Very pleased with everything they did and would highly recommend to anyone looking to have electrical work done.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for feedback regarding the generator installation and additional electrical work that was done. We are delighted that you were very pleased with the service you received from Home-Pro Electric Inc. and look forward to handling any of your electrical needs in the future. You were great to work with. Thank you.

Liette G from Kitchener
Liette G from Kitchener
1 review Kitchener, ON
10/10

inspection corrections

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My experience with Home-Pro has been amazing and stress free. They have been an easy company to deal with and have offered great customer service. Thanks for fitting me in before xmas and making the process so smooth and easy.

Approximate cost of services:
$500.00
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Company Response

Thanks for your feedback Liette. We appreciate that your schedule is important and always try to accomodate clients as soon as we can. We are very happy that the service you received from Home-Pro Electric was stress free, smooth and easy. We hope to provide electrical service to you again in the future. It would be our pleasure.

Garnet King from Waterloo
Garnet King from Waterloo
1 review Waterloo, ON
10/10

dedicated receptacles-garage

Home-Pro Electric provided extremely fast, excellent work in less than a half a day. After we stressed this work was urgent, Brian arrived the next morning and gave us a very nice quote. I will not hesitate to contact only this company for future work. Thanks Home-Pro!

Approximate cost of services:
$750.00
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Company Response

Thank you for your fast response with your feedback Garnet. We were happy to get the work done as soon as you needed it, and you were great to deal with. It would be our pleasure to continue to serve your electrical needs. Thanks again.

Jeff Landeen from Kitchener
Jeff Landeen from Kitchener
1 review Kitchener, ON
10/10

Electrical Panel Replacement & Surge Protector

The Home Pro team showed up on time, performed the work very efficiently, professionally and charged exactly what was quoted. In addition to delivering on-time and on budget Brian and his team were polite, courteous, well put together and conducted the work in a highly professional manner. They made sure to have boot covers and floor mats to help keep everything clean while they carried out the work. The finished panel is very neat, tidy and CLEARLY labeled. I wouldn't hesitate to recommend them in the future.

Approximate cost of services:
$4,500.00
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Company Response

We greatly appreciate your comments Jeff. Thank you for making note of the professional service you received from the Home-Pro team. We value your home and want to keep it as clean and undisturbed as possible while performing the scheduled work. We are happy to have you as a valued client. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Pro Electric

Home-Pro Electric Inc is an electrical service and repair company, providing residential and commercial customers with the best same day service in the area since 1988. We guarantee the highest quality work, done right, to your satisfaction, or your money back. We're available for Emergency Service 24/ 7 and use ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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