Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
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HomeStars  >  Electricians in Richmond Hill  >  Aurum  >  Great work Poor customer service
Donna in Thornhill
Donna in Thornhill
2 reviews Markham, ON
2/10

Great work Poor customer service

I didn't get home in time to see work done. A pre-call saying they were coming; no indication of work completed. No communication in 4 wk. Finally delinquent billing dept. called.

Approximate cost of services:
$146.50
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Company Response

Hey Donna,

We're very sorry to hear that you had a bad experience with our company. We have set an internal investigation to see what exactly happened, but after the service was done we call all of our customers indicating that the job was complete. We will look into this and see why you did not receive one.