Spic 'N Span Housecleaning

Would give negative stars if possible. Bottom line: waste of $250 and added headache to a stressful situation.

Like others, Heather promised big things and fell extremely short. This was a move out clean and we discussed appliances specifically beforehand. She also told us to provide a mop for the floors. The day of, she denied discussing the appliances and left many things untouched that had previously been discussed. The mop was left new and unopened, and the floor was not even vacuumed let alone mopped. One of the toilets was not cleaned, and none of the cupboards were wiped out.

Not only did the service suck, so did her attitude. She refused to leave the key or receipt until full payment had been received, which normally would be fine, but a deposit and the remaining amount owing had already been sent by e-transfer. She essentially accused us of not following through on payment when in reality, she had not followed through on any of her promises.

Waste of money. Waste of time. Now I will be going back to finish her job in a rush before possession by the new owners. Thanks a lot.

DO NOT HIRE THIS COMPANY.

I was looking for a professional yet affordable cleaning service for my house prior to turning it over to the new owners. I found Heather who was polite and extremely professional throughout. Her service was very affordable but superior in delivery. I can’t thank her enough for her a great job done.

Victor.

Heather is professional, friendly and has a superb attention to detail. We really appreciated her taking the time to understand our needs and that she communicated to us what she had cleaned, especially the little things that we don't often have the time to do ourselves. Would absolutely recommend her!

I had called spic and span house cleaning services to clean my sister's basement suit as she had passed away. I needed her place cleaned to hand in the keys and get the deposit back. Heather came and I paid $135.00 for 3 hours. She did a good job and the suit smelled amazingly clean.
I had asked it to be done on a Saturday as I live and work in Vancouver. Heather had no problem coming out on a Saturday which worked well for me. Thanks Janis

Very friendly and professional. Willing to come on the day I requested. Good clean every time and willing to do extra if requested. Reasonably priced for work that is done.

Exceptional all round! From the first call to set up cleaning for my mom Heather's concern and compassion was evident. Her skill, understanding and efficiency, again, exceptional, my mom was very happy and so am I. You are a gem, thank you!

Heather is very friendly and professional. Beyond any simple cleaning expectations she genuinely takes an interest in how her service is positively effecting her customers. She provided a clear outline of what she would clean and once complete gives a walk through to show everything had been done thoroughly.

I am greatful to have found her online and would recommend her to anyone!

Heather is an angel! She came to my rescue when I was in a bind with my move out. She was friendly off the bat and got down to business. Wow, what a job she did! Integrity, great work ethic, pride are things that come to mind when I write this. I recommend Heather with total confidence.

i called several home cleaning services after my adult children convinced me to get a home cleaner. Heather returned my call immediately and we set up a convenient time . I had a very comfortable feeling speaking to her. Heather did a fantastic cleaning without making me feel neglectful. She has an extremely positive and helpful approach to cleaning my home.She also had many helpful suggestions that will make my home more enjoyable. Thanks Heather, Roger

Heather came to my home and in one try has made my life more enjoyable. She has a great eye for detail, efficient and friendly. It is amazing how much she can get done in two hours.

Thank you Heather

Bev B