Jtl Alarm & Surveillance

In late 2013, I wanted to install a home security system as I was building a home at that time. I did my research and JTL Alarm & Surveillance was the only one I wanted to pursue. Although this company has been rated 10, but it was more because of the reviews that caught my eye. They seem to genuinely care for their clients rather than for financial reasons. I called JTL and left my number for call back and within an hour I received a call from one of their technicians (unexpected surprise!). He educated me about the system for my own knowledge, so I am aware of how the alarm works and the difference between certain things. He also suggested contact him when my home was complete (as I was not allowed to have a external security installer aside from the builders). 4 months later, I have taken possession of my new home and I was amazed that the same technician remembered who I was. This made me feel they try to get to know their clients as people too. As promised, he arrived Jan 2 to assess my home, suggested what he can do and he never rushed the process. His assurance made me feel comfortable with the package he offered and how it would fit my lifestyle now and into the future. Once I felt confident in my decision, we set up an installation date for Jan. 11, 2015. He was always punctual (unless it was due to weather or an installation took longer than expected with the previous client). He was informative as he installed each component and took the time to answer questions. He never rushed and ensured that everything was done right. His craftsmanship is amazing and was always careful not to damage anything, even the wall. With his patience and kindness, he was enjoyable to have during that time. At the end of the day, I was confident that I made the right decision and I never looked back since. I appreciate all that this technician has done for me and I feel very secure in my home now. Overall, my experience was amazing and I would definitely recommend JTL to those who want to feel a sense of security whether it be in their home or business. I feel that when they do business, they are not only looking out for your well being for also for your future. I feel very well taken cared of and it all began with this technician. I am grateful for him and his company to provide such a great service, as well as respecting their clients. It's nice to feel that security but also know you are cared for when you need them (times of good and bad). I couldn't ask for more and I will definitely want to grow with them as well. THANK YOU JTL and my favorite technician! Keep up the fantastic work!