I have dealt with a few cleaning companies in the recent past, but Cleanify is one of the worst. I was given a quote of $299 plus tax for a full cleaning, which I was told meant the cleaners are there until the place is clean. ETA for the cleaners was between 11:00 and 12:00 - they arrived at 12:45 without a call. My son's TV was not cleaned, his bed was not made, sheets were left unfolded, there were dishes in the sink, the area rug in the living room was not moved for proper floor cleaning, nothing was swept/cleaned under our bed, or under ANY counter in either bathroom. The walls were not spot cleaned as promised. None of the towels in the bathroom were hung up. Included in the quote was cleaning of the fridge and the stove. The stove was wonderfully cleaned but they were "unable" to clean the fridge because it was full of food. Had they told me to empty the fridge first, I would have done so. The dusting was minimal at best. All in all, it was a very frustrating experience.
- Approximate cost of services:
- $325.00
- Company Response
Hi Andrea,
I apologize for the slight delay in the arrival time. Please note that we do not do housekeeping such as making beds, laundry, dishes, etc. We provide a cleaning service which includes vacuuming, mopping, dusting, general cleaning throughout. Due to safety reasons and to avoid injuries, the cleaners do not move furniture or clean under beds. Please submit your concerns about the walls and the fridge to help@cleanify.com and we'll get back to you right away.