READ THIS - BE CAREFUL IF YOU DO BUSINESS WITH THIS FIRM. Parents in 90s :called for service. They both have Alzheimers Dementia and have income under the poverty line. Appleby replaced the furnace with a low quality new one but could have replaced the blower motor for $652. Requests were made to Bill, the owner that they correspond with myself or my brother going forward. The balance was paid with interest in three months as it took three months of income to save for it. Meanwhile Appleby had a lawyer sue my parents and repetitively sent legal documents to my parents house. They hid them and were recently found when they finally got in to a nursing home. This must have been very distressing for them. We contacted the owner and Simpson Wigle, the law firm to advise them of the circumstances but were told that we are required to pay an additional $1,838 to remove the lien on the title of the house even though the furnace had been paid in full with interest. The house is their only financial asset.
- Approximate cost of services:
- $3,700.00
- What could this company do to improve their services?
- This company should not be permitted to deal with the elderly since in my opinion they are not sensitive to the effects of bringing lawsuits against the elderly.
- Any advice to offer fellow homeowners facing a similar project?
- Do not believe Appleby's marketing allegations - they do not "provide the kind of serve we'd want our own mother to have" or provide "the most effective solution - not the most expensive"