Signature Electric

Dishonest staff and company! Beware!
Dishonest staff and company! Beware!
I find this list from Tesla recommends an electrician to install a Wall Connector. I clearly ask the detail and was told it is up to approx $1,700 if more difficult to install the wall connector and include parts and the connector. I told the lady (name Ms. Indira) I already brought the Connector from Tesla so she said it will be $1,000 because $1,700 is including the connector. So, it makes sense to me because the Telsa site shows it is approx $750-$1,500. only $200 different. and there also will have $75 sent to someone who comes to do the assessment but will deduct it if I agree they do my installation. So, I think it makes sense. But now they quote me $2,550! I call and ask their explanation and the guy said he need to clarify with the lady who's handling my case but needed a couple of days to reply to me. It's a week no reply and just send me an invoice of $75 insist I need to pay. I told her I still waiting for the boss to call back. She is not cooperating or listening and just debit my credit card and said she didn't say it was $1,700!! It must be another company quotation! Please beware of this company!

I went to Signature electric to have my invertor for my solar system replaced because it was faulty. This should not of taken more than 1.5 hours to replace which when I booked it the guy agreed with me and this electrician took 3.5 hours and charged me for 3.75 hours. I had the whole thing on my security camera. It took him almost 2 hours to get the old invertor off the wall. He spent almost 2 hours worth in his van and he claimed he had to read the manual because it was a new invertor(it was only a 10 page manual). I watched him the whole time he was going back and forth to keep warm. The wiring was the same as the old invertor, it was just smaller so he had to install another simple bracket. When they billed me I told them what happened and I guess they took the electricians side because they still charged me the full amount.

This company claims to do solar so they should of sent someone who knew how to install this invertor. I should not have to pay for them to sit in a van to read a manual when the job is outside.

I needed 2 switches replaced in my condo. I was quoted a call out charge of $140 for the first hour and $120 thereafter. The work was completed in 55 minutes but I was charged $60 extra for the electrician's "walk back to the truck" plus and extra $15 for parking plus tax. Both these charges were unexpected and in particular I believe the walk back charge of $60 was very unreasonable.