Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Fur Maintenance

Tyson was at the house today performing a maintenance job on furnace that was installed in May 2018.
Tyson called ahead, arrived on time and was friendly, courteous and knowledgeable.
The furnace is working well and the house is very comfortable.

Approximate cost of services:
$0.00
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Company Response

Hi! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

hotwater tank in London
hotwater tank in London
1 review London, ON
10/10

Water tank replacement

Company is very professional sent a sales person out within 6 hours of my call. Assessment was made and date to replace water tank was made.
Installers were very professional left the work site very clean. Before the installers left they informed me about the new water tank and it`s operation. Now waiting for a follow up from sales person.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews London, ON
10/10

319-343-221679

Jessy was very polite and helpful. Did a very good job. I would recommend his work! Maintenance of hot water heater.He cleaned up after he was finished. A job well done.

Approximate cost of services:
$0.00
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Company Response

Hi! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Trish in London
Trish in London
1 review London, ON
10/10

furnace manintenance

I just wanted to let you know that I was very satisfied with the service call yesterday. Tyson came out in the morning and performed the maintenance on my furnace. He was very personable and polite. I felt very comfortable with him in my home. He seemed happy to answer the several questions I had for him about both my furnace and hot water heater. He even went above and beyond. We were experiencing freezing rain and Tyson offered to throw down some salt on my driveway as it was getting quite slippery. Please pass my thanks on to Tyson. Small gestures such as this are very much appreciated and don’t go unnoticed. Thanks again.

Approximate cost of services:
$139.00
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Company Response

Trish, we are thrilled to hear that Tyson demonstrated top notch service!

Private User
Private User
Private User reviews London, ON
10/10

Another Fantastic Job by Roy Inch!

We had Roy Inch and Sons - Service Experts back to our home to replace our electric hot water tank and install New gas lines and our new tank. Luke and Matt did a great job, we’re professional, courteous, and clean. We always receive excellent service from Roy Inch! thank you!

Approximate cost of services:
$1,200.00
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Company Response

Hello! Thank you for your continued trust in our services!

Michelle in Saint Thomas
Michelle in Saint Thomas
1 review Saint Thomas, ON
10/10

Great service

I had a new furnace installed today. Duffy and Krys did a great job. They worked very hard all day in a very cramped area. They cleaned up everything and left no mess. What great service!!!! Thanks guys. Thank you to the other guys that also showed up, to help out and bring parts.
Thanks to all!!

Approximate cost of services:
$6,000.00
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Company Response

Michelle, we are happy that the team worked together to provide you with a great experience!

Mike in Orillia
Mike in Orillia
1 review London, ON
10/10

New Lennox Furnace Install

Great Service started with the a visit from what has to be Roy Inches number 1 salesman. John Hoekstra. Friendly, knowledgeable, a great company representative who cares about the client.

The next phase of the project was the install. That was done by Milton and Dan. Again, top notch, professionals, answered all my questions, completed the install and cleaned up everything like they had never been there.

This is my second HVAC project with Roy Inch. 20+ years ago, in another home, I had a York system installed and that service is one of the reasons I went back to them this year.

Great job team! Not many out there like you guys.

Mike

Approximate cost of services:
$6,000.00
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Company Response

Mike, we appreciate your business and look forward to our continued relationship!

Tracy in London
Tracy in London
3 reviews London, ON
10/10

Great job!

Jason came to repair a vibrating noise I could hear through the ductwork. He was patient and professional and spent the time fixing the problem. He did an excellent job while he was at my house and I no longer hear any noise at all from the furnace and ductwork . Very impressed!

Approximate cost of services:
$0.00
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Company Response

Tracy, it is great to know that Jason’s work delivered the results you needed!

Private User
Private User
Private User reviews London, ON
10/10

Furnace Maintenance

I have been a client of Roy Inch & Sons for a number of years. They have been unfailing in their professionalism, strong worth ethic and ability to explain both furnace and air conditioning issues to someone who knows very little about both the furnace and air conditioner. I really appreciate their willingness to take the time to ask questions, listen to answers and then listen patiently to their clients queries. Jesse is clearly part of the team of hard working professionals at Roy Inch. He was thorough with his diagnostic assessment of my furnace and knowledgeable with his recommendations. Thanks Roy Inch & Sons!

Approximate cost of services:
$19.00
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Company Response

Hi! We have truly appreciated your business over the years and thank you for being such a loyal customer!

Private User
Private User
Private User reviews London, ON
10/10

Excellent professional service

Jesse was our service provider. He was friendly, professional and right on time. We had no heat at 730 am and he was there at 915 am and we had heat. Jesse called ahead to let us know he was on his way, removed his boots every time he went in and out.
Very happy with the service.

Approximate cost of services:
$300.00
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Company Response

Hello!We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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