The cushion covers faded partly through this summer & we don't leave the cushions out when they're not in use. The cushions are already starting to flatten and losing their sturdiness so much so that u can feel the frame underneath the cushions. A lot of money for poor quality both cushions, covers & entire set. They were less money than other places but I'm sure it won't last long at this rate. As the old saying goes, you get what you pay for. For a few hundred dollars or more I would have gotten a much better quality set at a competitor that more than likely would last a lot longer. Too bad for me!
- Approximate cost of services:
- $2,000.00
- Company Response
Hi Helen, we are surprised to hear this as we have been in business for 6 years and have not received any comments like this. I'm curious as to why you have not contacted us regarding this issue with the cushions as they are covered under warranty and we generally address warranty issues with in days. If you have a warranty claim please email us at info@patiofurnituredirect.ca with pictures and a description of the issue and it will be addressed immediately. Thank you for brining this to our attention and look forward to hearing from you.