My Dads toilet was overflowing he has dementia. Called Plumber.ca
waited 4 hrs...called numerous times. They finally called at 00:40am my sister had left already as it was after midnight. They came next morning. I was there this time. plumber used hand auger to remove half a comb and a plastic bag Dad had thrown in .. the plumber advised me the other half of comb was missing. He flushed the toilet a few times and left. Next morning it was overflowing again. Called back advised the problem, dispatcher told me it would be same price, which was $442.00 for 15mins work with hand auger. So now we are at $884.00 plus tax for something that was never fixed in the 1st place. He yelled and screamed at me hung up on me a few times. In the end I called another company they came in 15mins finished the job in 15mins , he removed the other half of the comb that was left over from the day before and charged me $99.00...Are you kidding me? I will facebook tweet, instagram, do whatever I have to to expose these guys, this is a disgrace.
- Approximate cost of services:
- $442.00
- Company Response
Hi, Gina.
I'm sorry to hear this. Please know there have been changes to both staff and management as we strive to improve professionalism and accountability moving forward. Thanks for your feedback.
David,
Plumber.ca