Plumber.Ca

DO NOT Use this company. Simple job required, to replace 3/4" main valve that shuts off water to house, as original would not shut off water completely. Dispatcher could not/would not quote on the fact that we knew exactly what was required - advised that Tech when onsite would assess and quote, however required $199 'service charge' (did not mention $20 fuel surcharge!), which would be removed from cost of job. Tech arrived, and quoted $1500.00 just to remove old valve and install new - a simple 30-45 min job for the experienced plumber. I refused the job, and told them I would not proceed with the work, as it was overpriced. I was stuck with the $199 service charge + $20 fuel charge + taxes!. Horrible disclosure of costs, especially for a simple valve replacement that they must due quite often and should be able to quote over the phone, and would not need a Tech to assess , thus incurring service cost and a ridiculous quote.

I called a local plumber, who provided a quote over the phone - came the next day, and did the whole job for $175 + the cost of the $25 ball valve! Big difference from $1500. Plumbers.ca is a joke - with unscrupulous predatory practices on those home owners that are in a panic and know no better, and desperate for what generally is a simple repair and are getting gouged. This company should be reported to the Better Business Bureau!