Kitchen cabinet spraying and railing painting
We found Certapro through Costco to spray our kitchen cabinets and paint our stair railings and fireplace mantle. What was supposed to be a 3 day job took them over 3 weeks to complete. The owner over booked the painter on several jobs and some days he would come to our house for only 1/2 an hr at a time. They didn't use drop cloths and as a result we have paint on our carpet, flooring and concrete leading to the garage where the spraying was done. The kitchen cabinets overall turned out well but they didn't put our pantry door back on when they were done or check the glass on it for paint (which there was). Our garage floor has paint all over it from the spraying which isn't a big deal but they never mentioned would happen. I will not be using this company again or recommending them to anyone.
- Approximate cost of services:
- $3,000.00
- Company Response
Jennifer, on behalf of CertaPro I just want to apologize for how your renovation project played out. The painters did have difficulty keeping their schedule on this project and unfortunately had to spend some time cleaning up after one of the crew members who was relieved from the site. We made some mistakes but we've learned from them and we're very sorry for letting your simple project turn into a headache. If there's anything else we can do to help the situation, please contact us directly.
Thanks, Scott.