Home Smart Home Services

Ian Ritchie and his team are GREAT and I recommend them without reservations! Ian responded almost immediately to my initial inquiry and happened to be nearby, so he came to the house that same day to look over the project. I had a detailed estimate within a day or two. I'm happy to report that the final cost was within a few dollars of the estimate; no hidden costs here! The job consisted of cleaning windows & gutters and power washing sidewalks, steps, driveway, light-well etc. He also recommended installing an ingenious filter in the downspouts. He and his guys are very busy, so the work started a few weeks later; however, once he had me on the calendar, they showed up and worked very efficiently and professionally. I couldn't be more pleased with the results! They even successfully removed some ugly stains from the stucco facade at the front of our house. Don't hesitate to use this company!!

Recently we have House Smart replaced our windows in the house. There are no more fogging up of the windows, no condensation to wipe clean; when the windows are closed, the noise of traffic is reduced. There are no cold drafts and we are very happy that we can now enjoy the comfort in our home.

Excellent service - On time, good supervision of workers, thorough follow-up, very knowledgeable re areas of home maintenance, sends an email describing available products and services. No problem making a recommendation.

Ian was very helpful and explained exactly what would be need to be done. The guys who worked on the job (Rich and Paudie) were very personable and hard working. Overall, I was very impressed with the professionalism from everyone from the beginning to the end.

Ian and his crew have been doing odd-jobs around our house for over 10 years - gutters, windows and other home maintenance. They have always been prompt, careful and courteous.

We have been using a Ian Ritchie and his team for many years. He keeps our house spick and span ensuring that all potential problems are kept at bay. He is honest, reliable and hard hooking. His prices are reasonable. We would have no hesitations about recommending him to others.

We just moved in and wanted to install gutter guards or get the gutter cleaned as we had some large trees just outside our property. I called Home Smart a couple of weeks ago and Ian answered the phone right away. Ian came the next day to take a look and within the day after, he gave us a detailed and reasonably priced estimate. He answered all of our follow-up questions honestly. We decided to go with the cleaning and gutter guard installation. His crew came later that week when there was a break in the weather, They proactively caught and (after asking us over the phone) fixed a small leak on one of the corners of the gutter. I'm glad they fixed it and installed the gutter guards just before the second part of the heavy rains. When we got the invoice we were glad to see that Ian only charged us for the length of gutter actually used (he had originally ordered more gutter than needed and had listed the higher amount in the estimate). The charges on the invoice were clearly listed. He also sent some photo-documentation along with the invoice. We are happy with his work.

We have called upon Ian Ritchie's Home Smart Home Services numerous times over the past several years. He is knowledgeable, professional, follows through in a timely fashion and hires trustworthy workers who do the job right. Recently when a wild animal damaged our roof, Ian had someone on the job within 24hours who fixed it to our complete satisfaction. A very reputable company.

On a very rainy night my bedroom ceiling started to leak. I called Homesmart the next morning and Ian and his team were able to come out that same morning to fix the problem with the gutters. Ian is very client service focussed - he called me a couple times that day to give me updates, to check I was OK with them doing some small repairs and giving me a clear sense of what the problem was and how they planned to fix it in the most cost efficient and effective way. I would not hesitate to recomend Ian and Homesmart to friends.

roy

I have used Ian Ritchie (the owner) and his crew for many years for home maintenance projects such as gutter cleaning, power washing, window cleaning and moss removal from my roof. Ian has always been courteous, fair in his pricing and helpful with questions about the house and what is needed. He is very knowledgeable about products and services and he shares this both personally as well as in his newsletter which shows up each season. It is easy to reach him and he promptly returns emails and phone calls. I have no hesitation in recommending his services in home maintenance.