I Hired Ian and his brother to grade and install new sod at a new build in Toronto. They were quick to provide a quote that I though was fair.
When they arrived they had no machines which was a complete shock to me. I asked how they were going to grade my whole property and they said they had a team of 10 working by hand. Thought that was a little weird!!
I emailed them my grading plan with all the details that they needed to make sure the job was done correctly. I contacted my Surveyor to approve their work, when he came to inspect it, he was furious that I wasted his time. He laughed and said who ever did the grading obviously doesn't know how to grade or doesn't know how to read a grading plan, it was completely wrong.
I've tried to contact them to come fix their disaster but of course I've had no luck.
I had to hire another company to fix the mess that they made. What a waste of $4000.
- Approximate cost of services:
- $4,000.00
- Company Response
Hello Derek
To see this review is truly upsetting.First of all, you never contacted us about your issue with your inspector. We completed the work in mid-summer, 2018.
Secondly, we have not heard from you apart from your request several weeks later to install a patio. This request was after we had completed the grading and sod install. The work at this point had been finished for some time. There was no issue until this review pops up in 2019. You have not emailed, text or called anyone from Lemon Tree.
The property on arrival was littered with construction debris, rocks, concrete and a fenced partition between two renos. After the grading and sod was finished you and your father agreed with the work. There was a lot more work to be done at this property after we had finished the grading. Still to be completed were multiple driveways, and a massive stump to be removed. It is also worth mentioning that these homes were just built which means the ground had not yet settled.
The grading and sod install was expedited to accommodate occupancy.