Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (314 reviews)

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Darren in Toronto
Darren in Toronto
2 reviews Calgary, AB
10/10

Install ecobee smart thermostat

Jordan communicated professionally. He texted me and arrived on time. Jordan is very knowledgeable with all things furnace et al. He installed the ecobee and walked me thru all the functions. Excellent learning! He provided me with all the answers I needed without me asking any questions. Jordan also repaired my furnace last fall, which is exactly why I called upon him again. There's a waitlist for Jordan but it's well worth the wait! Great work and thank you!

Approximate cost of services:
$225.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review Darren! We are happy to hear that he communicated professionally, notified you when he was on his way and arrived on time. We are blessed to have had Jordan as part of our Distinct Team/Family for well over a decade now and he is very knowledgeable in all things HVAC related! Making sure our customers know how to use all of the equipment is very important to us so that you have confidence when we leave and we are just a phone call away should you need help. Thank you for continuing to choose our small family run business! We greatly appreciate it Darren!

BradSmith1972
BradSmith1972
1 review Calgary, AB
10/10

Furnace and air conditioning installation

We had Distinct Heating and Cooling replace our two original furnaces and add two new air conditioners. We were very pleased with the time the owner, Nathan, spent with us reviewing the scope of work, making recommendations and preparing the quote. We were impressed by Nathans commitment to ongoing support. The two installers, Kristian and Jaden, were excellent. They were punctual and very pleasant to deal with. They left the work area clean and safe at the end of each day. We also appreciated the time they spent going over the new equipment and controls when the job was complete. We will happily recommend Distinct to anyone looking for HVAC repair or replacement.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for taking the time to leave us a 5 star review Brad! We are so grateful that you chose our small family run business to complete your installation!

Nate is truly a master in his trade and loves to meet with our customers personally when providing a quote so he can answer any questions you might have so you feel confident and comfortable with such a big purchase.

Nate likes to do a follow up call after all of our installations to make sure our customers are 100% satisfied with the job our installation crew has done and again to make sure he can answer any new questions you might have about your new equipment.

We are happy to also hear that you were happy with Kristian and Jaden being punctual and pleasant to work with as well as leaving your home clean and safe at the end of each day.

Making sure that our customers are comfortable and know how to use all of the new equipment is very important to us as well and if any questions come up we are always just a phone call away!

Your trust in our company and recommendation means so much to us Brad!

Enjoy your new HVAC system and thank you again for supporting our small family run business. We greatly appreciate it!

DanW
DanW
1 review Calgary, AB
10/10

Friendly and Excellent Service!

Aidan was very friendly and professional. He took the time to explain everything about the current status of my AC and furnace. He also fixed my thermostat to set up a better schedule on it. Much appreciated.

Approximate cost of services:
$350.00
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Company Response

Hi Dan,

Thank you for taking the time to leave Aidan such a kind review! We are happy to hear that he was friendly, professional and took the time to explain everything to you about your current status with your A/C and furnace as well as fixed your thermostat to set it up on a better schedule for you.

Have a wonderful day!

Donald in Calgary
Donald in Calgary
3 reviews Calgary, AB
10/10

Furnance / A/C Yearly Maintenance

Distinct Heating & Cooling did another great job on our Furnace and A/C Yearly maintenance August 2024. Thanks to Jordan who is a very polite, meticulous, and knowledgeable service tech.

Approximate cost of services:
$268.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review and for being such a loyal customer of ours over the years! We are so happy to hear that Jordan did a great job on your furnace and A/C yearly maintenance for you and that he was very polite, meticulous and knowledgeable. Thank you as well for making sure you have your equipment maintenance done every year. It is such an imperative part of keeping your equipment running properly, efficiently and safely for many more years. Have a wonderful day Donald!

shannon
shannon
2 reviews Calgary, AB
10/10

Excellent service!

Yearly service for furnace & AC unit was performed quickly and thoroughly. Ed was very helpful!

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to leave a 10 star review for Ed! We are so happy to hear that he was quick, thorough and helpful! Thank you for choosing our small family run business for your HVAC needs. We greatly appreciate it!

Albert
Albert
3 reviews Calgary, AB
10/10

AC unit maintenance

There was great communication from the company. Jordan showed up right on time. He did a great review of the performance of my AC unit and carefully explained the results of his evaluation. I would definitely hire the company for any future work.

Approximate cost of services:
$156.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review Albert! We are happy to hear that Jordan showed up on time and provided you with a great review of the performance of your A/C unit and took the time to explain his findings. We look forward to seeing you again at next years tune up! Enjoy the rest of your summer!

Andrew in Calgary
Andrew in Calgary
3 reviews Calgary, AB
10/10

Very Impressed. They are simply the best !!!

During Calgary's 2024 summer heat wave my 92 year old mother's AC decided to take a break on a Saturday late afternoon. I called the after hours number and Jordan answered promptly. He said he could be at the house to take a look after putting his young children to bed later in the evening. We decided that although the main living area was 29C, the basement was cool enough for sleeping and to get by, so we cancelled the service appointment. We then called on Monday morning and Jordan was able to come just after noon. When he uncovered the AC unit, there was a bees nest inside and unfortunately Jordan did get stung. However, he bundled up in a thick hoodie (in 31C weather) and replaced the broken capacitor which fixed the AC unit.

So, wow, this was service well above and beyond what other companies would provide, from the offer to come late in the evening, to promptly arriving on the Monday, to persevering through a nest of bees and diagnosing and fixing the AC.

I can't say enough great things about Jordan and Distinct Heating & Cooling. They are simply the best !!!

Approximate cost of services:
$330.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review Andrew! We are so happy that we were able to help out your sweet Mom during this crazy heat wave! It is so important to us that our customers, existing and new, can reach out to us 24-7 when they need us! Jordan didn't mention to us that he got stung so I guess we owe him some hazard pay as well lol😳! We are relieved to hear it wasn't worse and that he was able to repair your Mom's A/C so she can remain cool in this heat. Jordan has been a part of our Distinct team/family for over a decade and is one of the best technicians we have ever had so we are incredibly blessed to have him! We will make sure he see's your kind review and thank you again for your review. We greatly appreciate it!

Private User
Private User
2 reviews Calgary, AB
10/10

Amazing Company and Excellent Service

Nate and his team of Kristian, Jaden, and Aidan did an amazing job of our hot water, furnace, and A/C install. This has been the best experience with contractors I have had. The communication was excellent. Email, text, and voice mail. I also appreciate that they would send a picture of the person coming to our house. I can not recommend Distinct Heating & Cooling enough. They were amazing. They left the house in better shape when they left and did a through walk through after everything was done. They were also extremely helpfully setting up the city inspection.
The team has great passion for their work and we could not be happier. Thank you so much Nate and team. Excellent service!!!!

Approximate cost of services:
$20,000.00
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Company Response

Thank you for taking the time to leave us a 5 star review! We are so happy to hear that you are satisfied with the installation that our crew did for you and that this has been the best experience you have had with contractors. That truly means so much to us!

We do our best to have clear communication via email, text and voicemail and are happy to hear that you like our system of sending our customers a picture of the technician that is coming to your house. Your trust and recommendation of our small family run business means the world to us!

We always try to leave the homes in better shape than when we arrive so we are happy that you noticed that as well. Doing a thorough walk through so our customers know how everything works before we leave is important to us and we are always just a phone call away should you need anything.

We try to make the installation process as easy on our customers as possible so helping to schedule in your City Inspection if needed is just another way we can try to make our customers lives a bit easier.

We are very passionate about all things HVAC related and providing our customers with top notch customer service is extremely important to us so we are so happy to hear we have done just that for you.

Thank you again for your kind review and for choosing our company. We greatly appreciate it!

10/10

AC Service

Best service by far! Arrived on time and provided a complete check up on our AC.
Professional, knowledgeable and courteous.

Approximate cost of services:
$149.00
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Company Response

Thank you for taking the time to leave us a 10 star review! We are so happy to hear that our technician arrived on time, provided you with a complete A/C check up and was professional, knowledgeable and courteous. Have a wonderful summer!

MB
MB
1 review Okotoks, AB
10/10

Heating and Cooling Service

I had an exceptional experience with Distinct Heating and Cooling. Throughout the entire process, the company provided prompt service and demonstrated outstanding and friendly customer service. Erin was lovely and made such an effort to have someone come to my home as soon as possible during a busy and chaotic time during a heat wave. Nate followed through with a call to determine exactly what the issues were in able to provide the necessary services to meet all of my needs. And finally, Aiden answered all my questions during the service call and quickly fixed the problem. Most impressive was the additional advice/information he offered me about several issues I had been having. His advice alone will save me a great deal of time and expense moving froward. As a result, this is a company that I will be trusting with any heating and cooling issues that I have (including a few alterations to my current system in the next few months). The entire process was smooth and stress-free. Highly recommend this company/team.

Approximate cost of services:
$159.00
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Company Response

Thank you for taking the time to leave us such a kind 10 star review! Our entire team is dedicated to helping our existing and new customers as quickly as possible, even in a crazy heat wave so we appreciate you letting us know that you were happy with our prompt and friendly customer service! Our highly trained Journeyman technicians are passionate about all things HVAC related so we are happy to hear that Aidan was able to offer you additional advice that will help you save a great deal of time and expenses moving forward! We are happy to hear that we have urned your trust and that the entire process was smooth and stress-free for you. Thank you again for trusting us and we look forward to working with you again! Have a wonderful summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.