Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
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Distinct Heating & Cooling
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (319 reviews)

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Carl in Calgary
Carl in Calgary
5 reviews Calgary, AB
10/10

Great People- Great Service- Great Equipment

My wife and I recently put our Furnace/AC/Hot Water tank replacement out to bid with three companies including Distinct. Of the three companies Nate was the most thorough in the description of what we needed (and did not need) and took a lot of time explaining the equipment, sizing of it, etc. We awarded them the job and couldn't be happier. The install was great with Jordan and Landon going above and beyond to install everything. Neat and clean and very professional. The York furnace is as advertised. Absolutely should use these guys.

Approximate cost of services:
$12,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Carl! It was a pleasure to work in your home! Thank you for trusting us with your installation! Taking a little extra time up front helps us to ensure that the job flows smoothly and that both our customers and our staff know exactly what to expect! We are sure you are going to be happy with your new furnace, A/C & HWH for a very long time! Enjoy! Lori

jgc in Calgary
jgc in Calgary
1 review Calgary, AB
10/10

Saved the day

A motor blew on our less-than-10-year-old Maytag furnace. Technically, it was still under warranty, but the after-sale service from installer of the Maytag was so horrid we didn't even consider calling them. Not to mention, that company no longer deals with Maytag.
We called another repair/install company that was recommended by friends. The technician told us what was wrong and gave us a quote for a new furnace on the spot - a pre-printed form with pre-printed prices. I guess they only sell one type of furnace regardless of what the client needs.
I searched online and found Distinct. Their customer ratings were amazingly stellar, so I gave them a call. Nate responded quickly, came and gave us a quote. He said they were booked up for about 4 weeks due to a very successful homeshow, but he could install a motor right away that would hold us over and give us heat until he could install a new furnace for us. He was able to point out the mistakes that were made with the venting on the previous install that had killed our motor, and he said he wouldn't install a new furnace if we wouldn't let him fix the venting. While it was an added expense, we could see the value in having the job done right.
His team showed up exactly on time to do the install, they cleaned up after themselves and were so polite and well-mannered. A joy to work with.
The job came in exactly as quoted, which was higher than the other company, but did include fixing the venting (which the other company hadn't even commented on).
When our second furnace needs to be replaced, we'll be calling Nate at Distinct!

Approximate cost of services:
$5,497.80
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Company Response

Hello! There are several things I love about what you said in your review: 1. We don't have a one-model-fits-all for each customer. Your needs are going to be quite different of that from your neighbor down the street. We want each of our customers to know that their specific issues are heard and addressed. 2. We will do what whatever we can to ensure that you are taken care of - even in the unfortunate event that our calendar is full! 3. We can be higher than some of our competitors - but there are times when you cannot compare apples to apples. Our goal is to give you the best and most accurate advice to address your specific concerns - and it may include extra expense/work to ensure the job is done right! We are just so happy that you are happy with the outcome! I know you are going to be able to enjoy this new equipment for quite a long time! Lori

kirks in Calgary, Alberta Canada T2J6V9
kirks in Calgary, Alberta Canada T2J6V9
1 review Calgary, AB
10/10

New Furnace

Great Service. Price paid was the same as quoted. Left the room clean and organized. Even City employee when he came to issue the final permit said that "these guys always do such a good job". Good to hear that !

Approximate cost of services:
$7,500.00
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Company Response

Hello! Thank you! We were so pleased to be able to help you with your furnace installation. You articulate well what we try to achieve with each job that we do - same price, clean, organized and great service! It's good to hear the City guys think so too! We hope you enjoy your warmer home this winter! Lori

Kev in Calgary
Kev in Calgary
1 review Calgary, AB
10/10

Humidifier Installation

Our old humidifier quit working. After calling a few companies, I chose Distinct. They did not sell me useless upgrades, provided what I wanted, listened to my situation and provided excellent service.

Approximate cost of services:
$1,500.00
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Company Response

Hello Kev, Thank you for giving us the opportunity to help you with your humidifier repair. Humidifiers can be an important item in your home and when they are not working as they should ~ it is noticeable! We are so glad that we could provide & install one that suited your specific needs! Please call if you should need anything! Lori

Greg in Prince George
Greg in Prince George
1 review Calgary, AB
10/10

Garage heater repair & house thermostat replacement

My garage heater was not working, and I had a "Flintstone's" thermostat in my house. Distinct Heating & Cooling arrived when they said they would, diagnosed and fixed the garage heater and replaced the thermostat in less time than I thought possible. I would recommend this company to anyone who wants the job done right!

Approximate cost of services:
$360.00
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Company Response

Hello Greg, Thank you so much! Our technicians are trained & educated to be able to handle a variety of heating concerns. We are so glad that we could help with you situation very quickly and easily. Enjoy your warm garage again! Lori

Donald in Calgary
Donald in Calgary
3 reviews Calgary, AB
10/10

A/C, Furnace, Humidifier, and Thermostat Installation

We are very happy with our new A/C, furnace, humidifier and thermostat installation. Nate was very knowledgeable and answered all our questions before and after the sale. Special thanks to Landon and Jordan for doing a very meticulous and quality installation. Nate even noticed an outside vent that was not properly sealed when the house was built, and repaired it at no charge. They were all very professional and courteous. I would highly recommend Nate and his crew!

Approximate cost of services:
$11,000.00
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Company Response

Hello David, Thank you for the wonderful endorsement! You have articulated what we strive to do for all of our customers ~ pay attetion to all the details! We couldn't be happier with the results of the installation and your response is exactly what we aim for. It was such a pleasure to work in your home! Lori

Shelly Bischoff  in Calgary
Shelly Bischoff in Calgary
9 reviews Calgary, AB
10/10

Furnace Motor

Our furnace draft infuser motor ceased and we brought in a big name vendor in to quote the service. the call, diagnostics and service quote added up to $2000.00. We were also told it would take 36 hours before service could be completed. we called Distinct and had a motor quoted at $699 plus tax. We also had the motor installed within 5 hours from quote. Jordan did a great job and we are so thankful we called Distinct. Not only was the cost amazing, so was the service! We will definitely call them again and highly recommend their service

Approximate cost of services:
$735.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Shelly, Thank you for calling us and giving us the opportunity to get your furnace operational! The information that you were able to provide for us made quite a difference in getting your furnace operational is such a timely manner. Our goal is to get it up and running as quickly as possible - efficiently & safely - without completely draining your bank account! There have been instances where we need to be the bearer of bad news, but in your case, we were happy it was just the inducer motor! Please call if you need anything! Lori

Evan
Evan
2 reviews Calgary, AB
10/10

Furnace

From quote to final walk-through Nate and his team were friendly, professional, and knowledgeable. They showed up exactly when they said they would and there were no surprises with the install of our new furnace and dryer line. Nate took time throughout the process to provide information and options, never once coming across as trying to upsell anything but instead just trying to find the best options for comfort and budget. The install team were friendly, efficient and respectful of our home. The work itself is clean and neat. This is a significant investment and I am very happy we went with Distinct and will continue to use them in the future.

Approximate cost of services:
$7,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Evan, Thank you for the wonderful endorsement! You have articulated well what we strive to do for all of our customers. We couldn't be happier with the results of your installation and your response is exactly what we aim for. It was such a pleasure to work in your home! Call if you should need anything. Lori

Sean Clements from Calgary
Sean Clements from Calgary
2 reviews Calgary, AB
10/10

New Air Conditioning Installation

The service that Nate & the team at Distinct Heating and Cooling gave me was outstanding. From the initial consultation, through the follow up questions i had, to the install day and a follow up call afterwards, they provided the absolute best experience that i have had from an HVAC company to date.

My family has been using Nate for 5+ years now for all of our personal and rental houses and every time he has come through for us, big jobs and small. I can say without a doubt that he is a person that i 100% trust with keeping my HVAC system working reliably and will continue to go to Distinct for many many years to come.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Sean! We love to hear that our repeat customers are completely satisfied! It's wonderful to hear that! We want you to feel confident that we take care of you each and every time we at your home. We will continue to as well. Lori

Debra in Calgary
Debra in Calgary
1 review Calgary, AB
10/10

Install A/C system

Had 2 A/C units installed in our older home. Units were installed over 2 days and everything was done very well, neat and tidy. They even replaced some tubing from our furnaces that was getting old and made it better than before without us asking. The quote matched the price exactly and Nate came over to teach us how to use the system. Job well done. I would definitely recommend Distinct Heating and Cooling.

Approximate cost of services:
$9,000.00
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Company Response

Hello Debra, Thank you for the wonderful review! There are situations where we find items need to be replaced in order to ensure that the new equipment/system is operating at its peak performance, safety & efficiency. Our technicians want to ensure that your system is as perfect as possible! Therefore, they sometimes make a decision like this - especially if a homeowner is unavailable when they come across it & only if it will leave your system in a better place than before. Enjoy! Lori

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.