After discovering Carpenter ants in our bedroom, we were told we might have mold in our walls. It was very stressful getting quotes from companies and feeling scared that our house was going to fall down around us, but Richard assured us that he would look after us, and it wasn't as bad as other companies were leading us to believe. He felt we didn't have a mold problem, but set up a mold containment on the room before tearing open the problem wall, just to be safe and to put our minds at rest. He opened the wall, advised us to get an exterminator, then dried everything out, repaired the minor wood damage, discovered a hole to the exterior, which was sealed and will be repaired on the exterior next week. The room was drywalled and left ready for us to paint, as per our request. They also looked after some mold in our bathtubs, and will be replacing the roof, repairing the exterior damage which allowed rain to get in the wall, and repairing some damage on the exterior of our chimney.
Richard was very kind and took the time to walk us through this whole process. His workmen who have come to do the work are polite, respectful, and tidy up after each day's work. The price was very reasonable, and we felt that we were treated fairly and respectfully every step of the way. He took us through a horrible situation and it didn't cost the arm and leg that the other companies were telling us to be "prepared for". I would highly recommend this company to anyone who asked, and can't wait to see the lovely new roof we are getting next week!