I hired the company to clean my gutters and provide roof inspection.
While talking to Vlad the owner, I explained that I have water damaged and need to find out if the cause is the roof. Vlad send a young man to to the job. Stanislav( the employee of EZ) inspected the gutters and said they were clean, the roof was in good condition and should last at least 3-4 years. He also said that I should call them back if I have any issue with the shingles blown away in the future, they will come and do small repairs. He said that most likely the water is coming from the windows and windows need to be replaced. Stanislav took cash and did not provide any receipt. I took his advice and replaced windows, however the water was still coming into the house. I had to call another expert to inspect the roof again. This expert said that the roof was in bad shape and needs to be replaced. Called EZ again and talked Vlad(the owner), He said that the person who inspected my roof is no longer with the company, he will not provide me with the receipt for the service I paid for, and he refused to take any responsibility for his incompetent employee. Even if the employee no longer works for the company, the owner still needs take responsibility for his employee actions. He said that he fired the employee.. so why the customer has to pay the price for bad employee?
It clearly states on his website " While cleaning gutters we can provide a free inspection for your gutters and your roof."
The owner of the company does not want to deal with this. He said he is not a roofing company and will honer his employee promises. If that is the case, why would he claim to provide inspection on the roof? His so called roof inspection cost me close to 10,000.00 in damages.
Very poor business practice.
Be aware!!. false advertising and very irresponsible owner.
- Approximate cost of services:
- $75.00