After getting false advise from another “furnace expert” that said I had a carbon monoxide leak, and needed a new furnace for $5k, no actual leak after fire dept was called.. after getting these guys second opinion they tuned things up, and now my furnace is Running great.... thanks so much
- Approximate cost of services:
- $180.00
- Company Response
Thanks for the review of your experience with us.
That tactic of using the threat of carbon monoxide (CO) poisoning due to a cracked furnace heat exchanger to scare people out of a perfectly good furnace and into a new furnace is nothing new, that's been going on for nearly as long as furnaces have heated homes, but lately we've been running into this con game multiple times a week (vs every few months prior to the COVID-19 outbreak), and recently most of the folks that were told their furnace has a cracked heat exchanger and thus is trying to kill them while they sleep were told that by duct cleaners.
I'm not saying that duct cleaners are categorically shysters and shills, there's definitely some good ones out there that wouldn't even consider doing wrong by their clients, just saying that lately there's a lot of folks in the Calgary area being told by duct cleaners (and furnace repair people) that their furnace is a threat to the health and safety of their family and must be replaced immediately, with not only us as another heating and AC contractor finding no problems with the furnace, but also independent 3rd parties with nothing to gain from telling the homeowner there's a problem when there isn't (such as the fire department and Atco Gas) also not finding any problems with the furnace.