Jamison Furnace Ltd

Thank you so much for this excellent review. So glad we could be of service. We appreciate you taking your time to submit this review.

Thanks again!

Sincerely,
Susan Jamison
Office Manager

Thank you "T" for the great review. It was my pleasure to walk you and your husband through some steps to take before booking in with us for a Service Call (heck we thought we had found the issue). So glad we could get Curt out there in a timely manor and get the heat back on for you folks. With approximately 20 years in the industry he has a lot of knowledge and often provides tech support for other technicians in the City. Curt prides himself on the level of professionalism and integrity he brings to the industry.

Stay happy and warm!!!

Sincerely,
Susan Jamison
Jamison Furnace
Office Manager

Always happy to help, Cal.

Curt

Thanks for the review of your experience with us.

That tactic of using the threat of carbon monoxide (CO) poisoning due to a cracked furnace heat exchanger to scare people out of a perfectly good furnace and into a new furnace is nothing new, that's been going on for nearly as long as furnaces have heated homes, but lately we've been running into this con game multiple times a week (vs every few months prior to the COVID-19 outbreak), and recently most of the folks that were told their furnace has a cracked heat exchanger and thus is trying to kill them while they sleep were told that by duct cleaners.

I'm not saying that duct cleaners are categorically shysters and shills, there's definitely some good ones out there that wouldn't even consider doing wrong by their clients, just saying that lately there's a lot of folks in the Calgary area being told by duct cleaners (and furnace repair people) that their furnace is a threat to the health and safety of their family and must be replaced immediately, with not only us as another heating and AC contractor finding no problems with the furnace, but also independent 3rd parties with nothing to gain from telling the homeowner there's a problem when there isn't (such as the fire department and Atco Gas) also not finding any problems with the furnace.

Thanks for the review Andrew. We pride ourselves on giving our clients the best integrity, proficiency and customer service that we're capable of, and it always makes our day to hear that it's appreciated.

Curt

Thank you so much for taking your time to provide this excellent review. We really appreciate it!

Susan Jamison
Office Manager
Jamison Furnace

Thank you for the "fantastic" review Susan! We are very proud of our family business and it is our pleasure to provide honest and exceptional customer service with quality workmanship. So nice to have your repeat business and appreciation.

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace

Thanks for taking the time to leave us a review, Don.

Nope, seldom will you hear any upsets from us; in most cases there's no value to the homeowner in being upsold on heating, ventilation and air conditioning (HVAC) items (indoor air quality improvements are about the lone exception, in my opinion) and our aim is to provide our clients with value at every turn. We're keen to help you get what you need, but not to "sell" you anything. The idea of "selling" people on things makes us feel a little slimy, and we'd rather sleep soundly at night with a clear conscience than put a couple more dollars in our pockets by selling folks things they don't need and only wanted because we convinced them they should have them.

We agree, personable and honest (and I'll include "proficient at their craft" as well) is how all businesses should operate, and it's always heartwarming to hear that the folks we've served feel we're meeting that standard.

Thanks for the kind words Jean, and also for the gift of goodies from your garden!

Curt

Awe shucks K, you're too kind. It's always a pleasure and a privilege to serve you.

Curt