Jamison Furnace Ltd

Heating & Air Conditioning
Calgary AB T2E 2P6
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Reviews for Jamison Furnace Ltd

Average customer rating:
9.9 10 (182 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair / reset

Curt is very reliable, skilled and efficient. It's always a pleasure to deal with him and his office manager, Susan. I respect his approach and advice; he never tries to upsell.

Approximate cost of services:
$294.00
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Company Response

Thank you so much for taking the time to post this review. Curt has close to 20 years in the heating, air conditioning and ventilation industry and definitely highly skilled and respected in the profession. His integrity,honesty and reliability are what endears him to our clients. (Well maybe his sense of humour too!) He doesn't upsell. He doesn't encourage clients into a new furnace if it is not needed. So glad we could be of service to you.

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace LTD

10/10

Replace furnace circulating fan

Outstanding service; quality work at a fair price! Service performed promptly same day at -25 C. This is a customer-based family operation. Well done to Susan & Curt for the thoughtful advice and help to remedy our emergency.

Approximate cost of services:
$650.00
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Company Response

Thank you so much "Gratitude in professionalism" for this amazing review. At -25 and lower our technicians are out there getting the heat back on as quickly and as efficiently as they possibly can for our clients. You folks are important to us! Delighted with your comment of "outstanding service; quality work at a fair price".

On behalf of Curt and myself our sincere thanks!

Susan Jamison
Office Manager
Jamison Furnace LTD

Mike S in Calgary
Mike S in Calgary
5 reviews Calgary, AB
10/10

Great service

Furnace quit on the coldest day of the year -34 c.
They arrived the same day, with the required parts.
Kurt was great he got our furnace going within an hour after arriving.
Great service brrrrrr......

Approximate cost of services:
$880.00
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Company Response

Dear Mike S,

Thank you for the "Great Service" review and for taking the time to post the review! It has been REALLY cold for sure. So glad Curt had you up and running in a timely fashion.

Stay warm!

Susan Jamison
Office Manager
Jamison Furnace LTD

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace

My furnace broke so I decided to look for repair shops online. Saw they had 5 stars so I decided to call and it wasn't far from the truth. Great costumer service, very knowledgeable technician, and all in a couple of hours after I called. Price is the same with other repair shops but the service 100% perfect. Happy customer here!

Approximate cost of services:
$700.00
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Company Response

Dear Happy Customer!

So nice of you to take the time to write this amazing review. Our technicians are all very knowledgeable and we at Jamison Furnace pride ourselves on providing excellent customer service.

Thanks for the 100% perfect!

Stay warm:)

Susan Jamison
Office Manager
Jamison Furnace LTD

10/10

Highly skilled and honest technician.

I've used Jamison Furnace for a few years and have never had a complaint. Curt knows his stuff and does his best to solve your problem at the least cost.

Approximate cost of services:
$300.00
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Company Response

Dear Steve,

Thank you for the continued loyalty with Jamison Furnace. Curt is definitely highly skilled (one of the few tradesmen in the country with journeyman credentials in Red Seal Refrigeration and Air Conditioning, Red Seal Sheet Metal Worker, Red Seal Plumber and Gas Fitter B-Class) and an incredibly honest technician. A pretty amazing skill set in the Heating, Ventilation and Air Conditioning industry!

Thanks so much for taking your time to submit this review!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace

DoranC in Calgary
DoranC in Calgary
1 review Calgary, AB
10/10

Furnace repair

In Oct. 2019 the furnace was not working. Jamison was very prompt and came in to fix it within a few hours. They replaced the ignitor with a better model.
In Dec. 2019 I was having the same problem. Jamison was even quicker to come in. They found that the previous ignitor was a faulty one and was not igniting. They replaced it with another one. All work was still on warranty so there was no charge.
Charles from the first call and Curt on the 2nd call were very friendly and explained what the problem was and what they did to fix it.
Very happy with the service.

Approximate cost of services:
$1.00
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Company Response

Thank you for the great review! Our technicians pride themselves on providing great service. It makes me happy that you were "very happy with the service"!

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace LTD

K Wallace from Calgary
K Wallace from Calgary
7 reviews Calgary, AB
10/10

Furnace Repair

Jamison’s went above and beyond for us! When we first contacted them about our dead furnace, Susan was so helpful in offering us possible solutions to save us the service call, and they did work, albeit temporarily. We called back a few days later and Curt came and assessed the issue. He was respectful of our time and our home and we are thrilled to have heat again! A few homes in our neighbourhood are currently replacing their furnaces, we are so grateful that Jamison’s saved us that headache. We would not hesitate to recommend Jamison’s or to use their services again.

Approximate cost of services:
$600.00
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Company Response

That is what we like to hear! So glad it all worked out with the best possible outcome K. Our technicians definitely do not talk someone into a new furnace if it is not necessary. It's amazing how much we appreciate warmth after the furnace has been out for a short while:)

Thank you for taking your time to write this lovely review!

Susan Jamison
Office Manager
Jamison Furnace LTD

Private User
Private User
Private User reviews Calgary, AB
10/10

furnace heating repair

service was great! I asked for some considerations and they were so kind to take action on it. Susan is so kind and so is the manager. Kudos to you all!

Approximate cost of services:
$521.00
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Company Response

Thank you so much for the "kudos to all" and for taking your time to write the review! Our goal is to provide an amazing level of service to all clients. So glad we could be of service!

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace LTD

TerriN
TerriN
1 review Calgary, AB
10/10

Furnace repair.

We were referred to Jamison Furnace by the company that installed our furnace in a home which was built three years previously. Susan, who took my call, kept me informed about scheduling and arrival times. Curt was very professional and courteous. He explained how he diagnosed the problem and informed us of the costs given that it was a Friday late afternoon and after hours charges would apply if we chose to repair over the weekend. We chose to wait until the following Monday and were given clear instructions on how to keep the house warm in the meantime. They also communicated with the original contractor and arranged to
have the very expensive part ( fan motor) to be covered under warranty. The repair took place as scheduled. Curt replaced the defective part in an efficient manner and had our furnace working as promised. A very positive experience with this company. They were very responsive to our concerns, respectful of our home and most of all, did a great job! No hassles, no surprises! Thank you, Susan and Curt!

Approximate cost of services:
$400.00
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Company Response

Thank you TerriN for the lovely review! Our goal is to provide all our clients with this kind of positive experience. I am delighted that from the first contact with the office to the completion of the repair you felt informed, your concerns responded to and you and your home respected.

Thank you again for the "great job,no hassles and no surprises" review!

Sincerely,

Susan Jamison
Office Manager
Jamison Furnace LTD

ADG in Calgary
ADG in Calgary
2 reviews , ON
10/10

Saved my freezing bacon

So very pleased with Curt and Jamison Furnace. Not only did he have the part needed to get my home warm and toast he was able to fix it very quickly. Friendly phone customer service, along with Fair and rapid service made my day.

Approximate cost of services:
$500.00
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Company Response

Dear Saved My Freezing Bacon,

Delighted you were so pleased with the level of service from the initial contact call into the office thru to the execution of the repair in a fair and efficient manor by Curt. So nice to hear!

Stay warm!

Susan Jamison
Office Manager
Jamison Furnace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jamison Furnace Ltd

"Good enough" isn't good enough for Jamison Furnace! Our clients deserve more; more proficiency, more product quality, more craftsmanship, more integrity, more attention to detail, and more customer service, which all add up to more value. At Jamison Furnace, YOUR needs come first, not our bottom line. Allow us the privilege of serving you and your family, and experience our high standards of craftsmanship, value, and exceptional customer service.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioning, Garage Heater, Humidifiers, Thermostat, Ductwork, HRV (Heat Recovery Ventilators), and Ventilation Equipment
SERVICES
Sales, design, installation, maintenance, repair, and replacement for residential heating, cooling, and ventilation systems and equipment.
BRANDS
We use Goodman brand equipment as our house brand for furnaces and air conditioners, and Sterling for our garage heaters, as we've found these brands to exceed our high standards for product quality, product support, and price point, thus in our eyes providing the most value for our clients. It's worth noting that while there are about 30 equipment brand names in the North American residential heating and cooling market, these 30 brands are being owned and produced by 6 corporations, creating an illusion of choice for consumers, as opposed to true choice. These days, purchasing a brand with brand recognition buys you that alone, as the major brands who earned a quality reputation over the second half of the last century have been simply coasting on that reputation for the past 20+ years, as opposed to actually living up to it.
SPECIALITIES
Residential HVAC (Heating, Ventilation, & Air Conditioning). We service and maintain all makes and models of residential HVAC equipment.
WEBSITE
http://www.jamisonfurnace.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
RETURN POLICY
We're not happy unless you are.
PAYMENT METHOD
Cheque, Debit/Interac, Visa, Master Card, and eTransfer.
LICENSES
Sheet Metal Worker, Refrigeration & Air Conditioning Mechanic, Plumber, Gasfitter B
MEMBERSHIPS
BBB, BNI, AIT
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal Worker, Air Conditioning Mechanic, Plumber, Gasfitter B
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$180 Regular / $280 OT
BONDED
Yes
PROJECT RATE
$120/Hour Regular / $180/Hour OT
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard Warranties: Furnace & AC - 10-Year Parts, Water Heaters - 6-Year Parts & 8-Year Tank
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