Pioneer Plumbing And Heating Inc.

Plumber left multiple times, maybe 4-5 times for over 1.5 hrs and was not prepared. Took 3.5 hrs to complete the 3 fixes that could have taken 1 hr based on another plumbers quote. The amount I paid to have the plastic toilet flush replaced that ended up being changing all the parts the internal plastic parts of the toilet, I could have purchased a brand new toilet for the same cost with installation. I paid $400 in parts without and itemized price list for a bathtub spout, faucet cartridge and toilet tank parts.

Haven taken the day off work for this to be completed and sitting around for 3.5 hrs, not knowing how long it would eventually take, I felt hopeless and taken advantage of. From the 3.5 hrs, I was charged for 2 hours of labour, and not charged for the 1.5 hrs the plumber was away from my home. Although I'm guessing it was more than 1.5 hrs away. I had provided pictures of all the items that needed replacing beforehand and would have expected that there would be some organization before the plumber arrived.

I would never use this company again or recommend them unless you have time and money to spare.