$280 labour for a 40 minute service is obscene. They will not respond to calls after the fact, but the technician was well aware of the simplicity of the repair and based on the desperation of a new mother with an oven that won't heat he gouged as deeply as he could. Their company would not after the fact respond to any questioning of the fees suggesting that it has nothing to do with time, but instead with the "expertise and training" of their technicians. I suggest as soon as they can come back to me prepared to perform brain surgery that their fees will start to sound about right. FOR SHAME!!!!
Additional note: please see this link to see their F grade with the Better Business Bureau - http://www.bbb.org/kitchener/business-reviews/appliances-major-service-and-repair/appliance-repair-guys-in-concord-on-1303574
- Approximate cost of services:
- $463.00