Romaniuk Heating And Air Conditioning

The left a mess after changing my AC unit that resulted in mold in my basement. Costed thousands to repair and never took responsibility. Avoid at all cost if you care about your house. I contacted them several times but they did not accept the fault. I am attaching some proof photos. Their installer installed a new AC unit but disconnected the same hose below and s a result water started to leak for several months then got noticed. You can guess the rest of the story and blaming someone else....

The temperature in my house was going down and it was winter. Need I say more. I found that at 5:30 in the morning Romaniuk Heating was open. I phoned them and spoke to a kind person on the other end and we set up an appointment for someone to come out that day. It was decided that I would be better off buying a new furnace than take chances on a new motor for an old furnace. From there it was smooth sailing from choosing to purchasing and installation then the inspection on the new furnace. From the first service call to the very end was easy and every contact person I had was kind and business like. Thank you for all of your help and advice. I have a new furnace and one less worry.
Brenda Koberstein

Great job done by Matt! Friendly , knowledgeable, efficient and very neat. I would recommend Romaniuk for all plumbing and heating needs.

My furnace had a blower motor quit during the -30 degree weather. I called and they booked me in for the following day with a 4pm to 8pm. I called twice for updates within the window and each time was on hold for 10min while the person talked to the dispatcher to get information. I text the number twice and got 0 response. They finally showed up at 1040pm and confirmed the diagnosis I received from ATCO. The repairman said "you should have called during the weekdays and business hours as there is a $200 extra charge to go get the part (even though it was already confirmed what was wrong). I did advise him that I DID in fact call during the week and the charge should not be applied. The no extra charges/emergency charges is inaccurate as they reworded it by using the above noted additional charge for call out to get a part so this is against their promise. They just charge using different words to bring people in. Its been 1 week since I received my repair that cost over $1300 for a blower motor and I still have not received an invoice yet. Nobody is returning calls and there is no email to write to them with. Poor customer service

The coldest week of the winter (- 50s with wind chill)! They appraised my old, non-working furnace (hooped) and within a day, had me equipped and happily running with a new furnace! From the guy who looked at our old furnace (with a view to repair), to the guy who informed me about new equipment, to the guys who installed the new furnace OUTSTANDING! Bearing in mind, Ive only had new equipment for a day but so far I couldnt be more pleased! Thank you VERY much!

Cory the technician fixed the problem and was out within a few hours of me calling. Really appreciate the professional crew at Romaniuk!! I highly recommend this company.

Great installation of a new Air conditioner by tech's Kaleb and Mack.
Left our home spotless and were very personable. Good job!!

I had my furnace replaced and so far things are looking good. Scott and Raul who did the the installation were great. They were very professional, friendly and answered my questions throughout the day. They cleaned up, walked me through the new furnace, humidifier and thermostat. I am very happy about the service I received and will gladly recommend them to anyone looking to get a new furnace or AC installed into their home. The were recommended to me by my parents who had their furnace replaced in October by Romaniuk.

Julian was an awesome help when we needed it the most. Between his knowledge, math and just being a nice guy overall, it was great to have him in our home to fix our furnace which had been experiencing problems for some time. This was not our first time using Romaniuk and we would not hesitate to call them again. We would definitely ask for Julian for any future service as well!

Jared did a great job explaining the products and process, we were able to get the install team we requested in just a couple days. Darrian and Sean did a fantastic job with the install, answered all my questions and made sure to point out some changes from my original set up. They went out of their way to make sure we were happy with install and gave us some really good ideas on placement that I wish we would have had the last time we replaced our furnace's.
Overall I will be using Romaniuk for any future services.