Reliable Home Environment

In August/September 2015 we had a new Lennox AC, furnace and John Wood hot water tank installed. We were very happy with the whole process from Greg (salesman) meeting us, to determine what products would best suit our size of house and budget, to the team that completed the installation. The high efficiency furnace and hot water tank venting installations were particularly tricky as we live in a town house and venting out the back or front of the house would not have been our best options. John, the owner, came twice - once to determine the best solution for venting (out the chimney) and the second time to oversee the installation. This process involved the installers having to come an extra day for which there were no additional costs. All the paperwork for rebates was handled by Reliable and we received our refund within a month. I would highly recommend Reliable for any heating and cooling projects. The installers did a great job. They were professional, prompt, and tidy. John was excellent to deal with and truly cared that we were happy with our products and installation.