We wanted railings with glass panels. When checking the quality of some other manufacturers, we found them to be flimsy. This was for a second storey deck, so we needed a strong secure setup, in order to not worry about our granddaughter and in order to receive a pass on the building permit. We dealt with Anton, and stressed we had to have an engineer's stamp from the company for the city. That was the only issue that we had a problem on with him. He said this would be done but in the end I was happy I had received it in writing from him. They wanted to charge us an extra $450 for this at the end but settled for $250, when we refused since it was supposedly included in the original quote.
We're very happy with the work and the quality but due to this problem with the engineer's stamp requirement and Anton's attitude change, we did not ask him to do some further work. GET IT IN WRITING!
- Approximate cost of services:
- $5,300.00
- Company Response
Thank you for your feedback. It will help us to improve our customer service in future.