Crazy rainstorm on Saturday June 17. Sent out several messages to HomeStars roofing companies with good reviews.
Elton fr Eagleye was the first to respond. Some of the other companies never even responded. It was fantastic that Elton could make it over to my place within a couple of hours on a Saturday!
He took a look at everything closely and said the roof, seams and flashing of my balcony were in good shape. Nothing to repair.
Could be the innundation of rain combined with my small downspouts that caused the issue.
He recommended it watch during normal rain to see if there was still a leak; if so, he will come back for further investigation. He also suggested putting in additional downspout as a possible fix.
He was right, with subsequent normal rain, there has been no further leaking.
He did not even charge for the housecall. Really appreciated his expertise and honesty. Would call him again if any other roofing issues come up.
Thank you Elton.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much for sharing our encounter with everyone! I am very happy that I was able to help and take care of the problem. Some times the simplest solution is the right one and some times it is a lot more complicated!
I am happy that I was able to offer my expertise in your situation!
Thank you again for taking the time and sharing!
Elton