I call reliance home comfort for a furnance repair because it say had 4 star and up. They send this guy come and did not do any thing, did not clean the flame sensor, or check thermostate. First thing come out of his mouth was are you going to paid $99 + tax for diagnostic.
All he did it look with his eye on the furnance and then tell me I need a new control board, cost $800. and your furnace is really old should buy new one!!
I ask how do you know I need a new control board, you did not test any thing. no answer.
After he left I watch youtube and clean the flame sensor my furnance work again. So I would like all customer to be aware of this company, do not call them. They do nothing and charge $99 for diagnostic
- Approximate cost of services:
- $109.00
- Company Response
Very sorry to hear about this experience. Please email me with your service call details so we can review this further internally. jdeboo@reliancecomfort.com Thank you, Jessica