Callaway Contracting Inc.

I wanted to share a recent experience with Callaway contracting. My wife and I were in a recent search to update the exterior of our home (doors/windows/siding/insulation) as we have a late 70's (2X4) construction in an older neighborhood. While we shopped around, we couldn't help ourselves to reflect back on the workmanship we had previously received from Ken and team at Callaway. We had previous positive renovation experiences for the interior of our previous homes. In our previous homes the bathrooms/floors/bathroom fans/venting and closet doors were completed by Callaway. We thought to ourselves, it wouldn't hurt to ask the question to Callaway about our exterior after countless reviews/assessments by other contractors/various suppliers and quotes. While Callaway was quick to take the time to provide us a quote and review our needs for our home we were confident with the workmanship we had previously received by Callaway that we elected to go with their service. While we had our share of challenges with the weather (after all it is Calgary) Callaway met every expectation and beyond! From ensuring the color of the siding/doors, managing our order through the window manufacturer and even meeting all our deliveries of material. The care to their customers is of the utmost importance. I've included some photographs of the recent work. The entire exterior was completed over to course of the winter months and we couldn't have been happier with the efficiency of our home and all the support from Callaway. Once the exterior for our house was completed, my wife and I were standing outside on the street looking at our home. We were admiring the work and thinking about what we were going to hire Callaway for next, my wife glanced over at me and said "Callaway's done it again!" I am very happy with Callaway's workmanship/service and flexibility to our ideas as home owners. Don't hesitate.... go with Callaway, and let them "do it again!"

We hired Callaway Contracting Inc. for a Home Renovation project based on a cost + 20% deal.
We were disappointed with our Reno experience as:
a. Invoice charges violated industry acceptable rates and our agreed terms;
b. Invoice backup not initially provided and then did not correlate to initial amounts;
c. Multiple input, calculation errors and charges in excess to our agreed terms;
d. Decisions made without approval which ultimately cost us more;
e. Company Labor rates charged at cost +50% &/or + 60%, not agreed cost + 20%;
f. Final Reno costs excessive and timing was almost double;
g. Trust violated with charges above agreed deal;
We will not be recommending Callaway. Quality of work was good overall because of the trades accessed BUT invoiced charges had too many errors, were excessive and in direct violation of industry standard and our agreed upon deal terms.