Francis Plumbing Heating & Cooling

Our A/C unit failed on June 19th. That day I made a request for a call back through the Francis Plumbing website. They called back the next day, and that same day Ray came out to see me, assessed what was need and gave me a quote for a new A/C unit. The unit was installed three days later. The installers were friendly, knowlegeable and did an excellent job of installing the A/C, including moving the unit so that it was away from some outside vents. Ray also noticed that a cold air return was needed in the basement and arranged for proper installation (at ground level), at the same time. The installers answered all my questions about the furnace fan speed, and made sure that the fan was set to proper specs for the AC unit. Fast, Efficient, Excellent service, at a competitive price. I am a very happy customer.