- Approximate cost of services:
- $265.00
- Company Response
Thanks for the great endorsement! We really appreciate it.
Thanks for the great endorsement! We really appreciate it.
I'm very sorry to hear about that Vera. The original technician did verify the refrigerant charge was correct and that the unit was running correctly. These notes are on your invoice. On the second visit, we found the unit very low on charge which means you have a leak. We do not perform leak searches on equipment during routine maintenance unless there is an indication that one is required. On the second visit, we presented an estimate to perform a leak search which you have not accepted. Unfortunately, troubleshooting problems with A/C's and furnaces is often iterative and can require multiple trips. Please let us know if you have any questions.
Annual Service & Maintenance - Whole Home HVAC
That's great to hear Shawna. Really appreciate the feedback and happy to help!
Office seems to be in disarray
Thank you for your message Michael. I checked your account and you are correct, there is an invoice that should have been covered under warranty which was billed to you. I have fixed this issue. I apologize that we did not catch that error ourselves. I am also sorry to hear about your poor customer experience. We take pride in our excellent customer service and I'm sorry that we didn't live up to our own standards in this case. We always strive to be on time, with friendly attitudes and professional services. Unfortunately, we did not do that with you. I hope you will give us another chance to prove ourselves. All the best, Adam.
That's great Lynn. Thank you so much.
Glad we can help. We're proud of our quality service and try to get better everyday. Call us anytime!
That's great Michelle, I'm glad JP did such a good job. Call us anytime!
Excellent from booking to work completed
So glad Mike and Justin did such a great job. Always nice to hear. Give us a call if you need anything else.
That's so great to hear. Very happy to help. Call us anytime.
Thank you very much for the review. Call us anytime.
Wiehler Mechanical is Calgary's premier plumbing and HVAC contractor, serving Calgary, Airdrie, Cochrane and the surrounding area for over 40 years. We offer full service residential and light commercial Furnaces, Air conditioning, Plumbing, Hot Water Tanks, Boilers and all other forms of HVAC and plumbing. Our technicians are the best in the business and can get your job done right.