I can't say enough about Simon and the team that came to our home (Bogden, Ziggy, and others). I found Simon through the Homestars website when I was looking for someone to refinish three full staircases in our home. Simon was quick to return calls and gave me a 'no surprises' estimate that they stuck to.
Simon and the team are quite busy but were able to accommodate our stair refinish before the Christmas holidays. They arrived on time each day, were very courteous to me and my family, and took care in working around the house with a messy job. They put up plastic to isolate as much of the dust as possible and this was a big benefit.
Simon also helped with a flooring install that we were contemplating ourselves in two additional rooms and worked quickly to finish these for us. In addition, we asked Simon to arrange for one room to be resanded and stained (which he did!)...
The best part of all is the help that Simon was in finishing an install that we had already committed another installer to do. We had another installer that had started the flooring on the upper level (engineered hardwood glue down install) who was behind schedule and commented on the Friday before Christmas that they 'should' be back on Monday to continue working and that they 'should' be done around Tuesday. My family had to move out during the install so this was not acceptable. A call to Simon late on Friday night had a team there on Saturday morning finishing the install from the previous contractor.
Both my wife and I are extremely happy with the work the SB Hardwood did - they are completely professional in their service - they show up when they say they are going to - they stick to the price they quoted - they are respectful and will help wherever they can.
It was a great choice choosing SB Hardwood and will highly recommend their service in the future.
Larry