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Shore Plumbing & Heating

Plumbing
Vancouver BC V6R4H8
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HomeStars
Plumbing
Shore Plumbing & Heating
Star Score
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49%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Shore Plumbing & Heating

Average customer rating:
6.9 10 (10 reviews)

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Private User
Private User
Private User reviews North Vancouver, BC
10/10

Replaced water heater (boiler)

Dustin responded to my call promptly and politely, quickly asked me the questions he needed, and then arranged a mutual time to come and replace it. He was quick, clear, precise and walked me through the installation afterward. Invoice was as he described. Water now warmer than before and everyone is happy.
Very professional service. Highly recommended.

Approximate cost of services:
$1,334.00
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Peter in Vancouver
Peter in Vancouver
1 review Vancouver, BC
10/10

Hot Water Tank

Shore Plumbing is AWESOME. I have hired Dustin and his crew several times for several jobs and they respond quickly and get the job done.
I will never look elsewhere. Thanks you.

Approximate cost of services:
$1,500.00
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Susan in Coquitlam, BC
Susan in Coquitlam, BC
1 review Maple Ridge, BC
0/10

My opinion is to keep looking for a plumber

They replaced a tub for me in 2015. Apparently, they didn't attach the pipes properly, as indicated by the plumber that repaired their work. This caused a slow leak into the condo below me. Initially, they agreed to pay for 1/2 the repairs, which were under $750.00. When asked to honour their offer to compensate for 1/2 of the repair cost they stopped returning calls or responding to texts.
It is my opinion that if you use these plumbers that you will absolutely regret it!!

Approximate cost of services:
$3,841.43
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Garborater

Quick response from Shore Plumbing. My garberater began leaking and they were able to get in and out the same day I called. Very pleased with my new system. It’s also much quieter and more powerful than my last.

Approximate cost of services:
$0.00
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Scott M in North Vancouver
Scott M in North Vancouver
1 review North Vancouver, BC
10/10

Plumbing Contractor

Shore plumbing has been working in our building for a number of years now. Just got off the phone with a lady who had them do work in her condo and she expressed her appreciation for the courteous, kind well mannered workman who "did a fantastic job of cleaning up at the end" She thanked me for recommending them!
This is not an uncommon occurrence that happens when I have Shore Plumbing in my building. Good job boys!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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LNB in Langley
LNB in Langley
1 review Vancouver, BC
9/10

Professional and Quality Work

We had Shore Plumbing do some plumbing in our kitchen. It was a delicate job that required extra care to be used so as not to damage existing cabinetry and counter tops. New lines had to be installed and run through back of cabinets. The tap had to be fixed too. We were very happy with their work. Our plumber, Thomas was courteous and very fair with us. The tap we had, is old and on it's last life. We wanted to preserve it. It needed to be adjusted and he came back twice to do this to make sure it wasn't leaking and didn't charge us for this. In our experience, some tradesmen don't even return phone calls and never return to rectify issues even when you are willing to pay!!! So, we appreciated his communication, care and follow-through. We would use them again and recommend them to others.

Approximate cost of services:
$240.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Bathroom renovations.

I had a complete renovation done of my ensuite. It was just so well done. In fact since Thomas is both a plumber And gas fitter, I had him do additional work. He did a new gas water tank, repaired my gas fire place. Then I had him do a renovation on my main bathroom as well. Well Done

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Vancouver, BC
0/10

FAILED Inspection

Worst job ever! Thomas & Dustin were not truthful about their experience. Evident in the failed Plumbing Inspection. The blue inspection card was filled up on both sides. Both Inspectors could not believe the mistakes and asked about who did the work. It took another plumbing company 6 hours to fix their bad work. They refused to refund that money. Rude, nasty treatment from them.

Approximate cost of services:
$900.00
0 of 2 people found this review helpful.
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Jae in Vancouver
Jae in Vancouver
1 review Vancouver, BC
0/10

Avoid this company at all cost

Long story short - one TERRIBLE visit. Complained, owner came to 'make things right.' Did minimal work, the majority of which was when he actually left the site for 45 minutes (to buy a part that he needed for some other client) that I got charged for. more than $400 in charge total. It was the owner Thomas. Their business integrity is trash.

Approximate cost of services:
$400.00
0 of 3 people found this review helpful.
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