Love Rockwood, always on time always professional. We were in the works of buying a older home and it had aluminum wiring. We spoke with Rockwood and Shane came and met us before we made a offer on the home. He was by far the most knowlegable person we spoke to regarding this situation. We were given a couple of options on how we could fix this problem. Shane reccommened since we were not doing any huge reno to go with a Repair rather than a replace which saved us thousands of dollars. We made the offer and had Shane and Dale come in and repair the Aluminum wiring. They used a special connector that they bring in from the States. Everything was done clean and they even put all new devices and switches in. The most comorting thing about this whole situation is that had the city come in and inspect the work. The inspector made the comment he wished everyone took the same approach with repairing aluminum wiring that these guys did. To top it all off without having to be asked they sent us a letter for our insurance regarding the repair, we didn't think much of it until the insurance company sent a letter stating they needed documantation with regards to our aluminum wiring. I told them we had an electrical company come and repair it and had a letter. I was able to email the letter to the insurance company while on the phone, it was all solved and taken care of right than and there. We feel safe in our new home and are happy we went with these guys. Thanks again we will be calling Rockwood first on the basement reno before anyone else.
- Approximate cost of services:
- $5,000.00
- Company Response
Amanda we are humbled by your response. Our top priority is our customers safety. We ensure our work meets the highest standards. We are happy that you feel safe in your home and you were able to provide your insurance company with the necessary documents. Congratulations on the home.