24/7 Electric

Electricians
Calgary AB T2H 2A6
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96%

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Reviews for 24/7 Electric

Average customer rating:
9.8 10 (277 reviews)

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Karen from Calgary
Karen from Calgary
1 review Calgary, AB
1/10

Electrical reroute

We contracted this company to reroute an electrical line behind finished drywall for us. While the electrical work itself seems serviceable everything else associated with the work is a total disaster. The cuts through the drywall to access the electrical line are large and irregular and the accompanying mess is astronomical. We had the work done on Oct 21st and are still trying to clean up 5 days later. Despite what seemed an initial effort to cover the work area, drywall dust is everywhere and the electrician's minimalist effort to clean up only spread the mess farther. On top of that, the electrician placed his tools on top of our brand new dining room table and dented it. Needless to say we are less than impressed and strongly urge consumers to choose another company.

Update: The owner of the company contacted us directly to address the issues. We were pleasantly surprised, given our experience with his electrician, about his attention to professionalism and customer service. While our initial experience was suboptimal, we have now resolved the issue to our satisfaction.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thank-you Karen for your feedback, if nothing else we can learn from the experience. We are glad that we could resolve the issues and leave you satisfied. We stand by our 100% satisfaction guarantee and this was an example of why. Good luck with your remaining renovations and your new window.

Peter Arato from Calgary
Peter Arato from Calgary
2 reviews Calgary, AB
10/10

Wiring trouble

We had power go out in parts of two rooms. The breaker was OK, and I checked the wiring at the outlets myself, but could not find the problem. 7/24 were fully booked, but put me on the standby list and were able to come the next day.

We weren't home but gave them keys and authority to enter by themselves. The problem turned out to be more deceptive than we or they thought... The crew and owner were excellent communicators, telling me what they were and were not finding and giving suggestions and asking for permission to proceed.

In the end it was more work than anyone imagined, yet they stood by their initial quote... found the problem and fixed it.

Probably the best customer service I've ever experienced.

Thank you!

Approximate cost of services:
$350.00
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Company Response

Thank-you for the great review Peter. We are happy that we could find the buried junction box and fix the problems you were having. We hope everything else was sorted out for you and the contractor was able to make those repairs.

Stephen D. ZoBell from Calgary
Stephen D. ZoBell from Calgary
1 review Calgary, AB
10/10

LIGHT SWITCH

A small seemingly insignificant task, coordinate light switches in kitchen. To 24/7 our job was important, they came quick, friendly, ethical, did more than we asked. give them an 11 out of 10. We highly recommend this company.

Approximate cost of services:
$130.00
What could this company do to improve their services?
Keep doing what they are doing.
Any advice to offer fellow homeowners facing a similar project?
Electricity is a bit dangerous for those of us who know little about it. I tried changing a switch, but got too deep into it so called on the experts. Not only was our switch fixed correctly, but the technician did a surface review of all of our switches and outlets as well as the circuit box.
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Company Response

Thank-you Stephanie for the 11. We really appreciate our customers not matter how big....or small the job is!

Jason from Calgary
Jason from Calgary
1 review Calgary, AB
10/10

Changed Electrical Panel

I have just purchased a house build in 1972 still with original electrical panel.(that was completely full) I called 3 contractors total. One did not return my call, One did not show up for the pre arranged quote meeting. But 24/7 were extremely prompt came and checked out the job, sent me a quote in less than 24 hours. Showed up at time arrange for work to begin, was told it would take about 6 hours, so I just left for that time. came back with the job almost complete and when it was little to no mess was left behind. I was very impressed with the quality of the work, promptness.

Approximate cost of services:
$1,800.00
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Company Response

We always appreciate when customers take the time to let us know how our technicians are doing. Thank-you Jason, we will be sure to pass this on to Dale

Mairin from Calgary
Mairin from Calgary
1 review Calgary, AB
10/10

Electrial Repairs to Garage

Davin was on time, friendly, and very knowledgeable. Not only did he quickly fix our power to the garage, he also took the time to perform some preventative maintenance while he was working. I would highly recommend both Davin and 24/7 Electric.

Approximate cost of services:
$400.00
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Company Response

Thank-you Mairin for letting us know how Davin is doing. We will be sure to let him know.

Skip from Calgary
Skip from Calgary
6 reviews Calgary, AB
10/10

Re-wire finished basement

We had several major issues with how a previous electrician wired our finished basement and, as a result, we were unable to use our light switches correctly. Before commencing any work, Davin identified our problems and then outlined our options and cost. The solution required some major challenges to prevent damaging our finished basement but Davin was able to do so. This was not an easy task but Davin met the challenge.
Davin was personable, helpful, patient and a first rate professional. He has earned my strongest endorsement.

Approximate cost of services:
$475.00
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Company Response

What a great review Skip, thankyou for taking the time to share your experience. We will be sure to pass this on to Davin.

Teena from Calgary
Teena from Calgary
2 reviews Calgary, AB
9/10

Electrical issues

Had 2 light fixtures, 2 outlets, and a bathroom fan that all stopped working at the same time one day and it wasn't the breakers. It took over a week to get an appointment unfortunately but when the day came Davin was early which I appreciated. He was very efficient, clean, friendly, professional, and got the job fixed in a lot less time then I thought it would take. Thank you so much and I'll definately recommend Davin and 24/7 to others.

Approximate cost of services:
$344.00
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Company Response

Thankyou for your review Teena, we appreciate your feedback. We are are happy that our techs delivered you the great service you expect of us. We apologize for not getting to you sooner, in order to provide this great service we do not overbook our techs. We are in the process of hiring more to minimize this wait time.

Hoan Chau from Calgary
Hoan Chau from Calgary
3 reviews Calgary, AB
10/10

Electrical Outlets and Light Switches

The service was on time, thorough, and informative. In a word: Excellent. Charges were up front, honest. I would definitely call Dale again. They were way better than Great Dane.

Approximate cost of services:
$700.00
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Company Response

Thankyou for the review Hoan. Short and to the point. We are pleased that Dale was able to provide the service 24/7 Electric prides themselves on.

John from Calgary
John from Calgary
3 reviews Calgary, AB
0/10

Electric Switch Problem

I feel that this person came out put his tools on my carpet and called me regarding the problem and basically forced me to an expensive decision, which I did not appreciate. Today, I phoned an electrician off Kijiji and had him come over. He was great! He fixed it for 1/2 your quote and even bought my son a ballon when he learned it was my sons birthday. I was floored. He was kind and courteous which your company wasn’t and I will not hesitate to recommend him.

Approximate cost of services:
$65.00
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Company Response

John we are sorry that we were not able to live up to the 24/7 Electric reputation. Thankyou for sharing your experience with us so that we can better our processes. As we did not live up to our 100% Satisfaction Guarantee, we were happy to refund your money.

nancy from Calgary
nancy from Calgary
3 reviews Calgary, AB
10/10

electrical repair

I was completely delighted with the service and results I got from 24/7 Electric to fix the power to my garage. I have a 40-year-old house that comes with lots of issues due to its age and the previous owners thinking they were capable of doing a variety of repairs. This company is terrific to deal with, from start to finish. I called to book an appointment with Stacey and she was prompt, efficient and professional. On the day of the appointment, Davin called to say he was done his other call and could come 2 hours early, which I really appreciated. Davin was very pleasant and patient with all of my questions and lack of knowledge about electrical. Right at the beginning of the call, Davin clarified with me what he was there to do, and explained the pricing structure. I was confident that I was going to get the problem taken care of that day and not get any surprises with a huge bill after the work was done, as Davin explained he will let me know every step of the way what the job with involve. Of course, with my house, a 45-minute call turned into 2.5 hours, as Davin had to search many places and problem-solve to identify the source of the problem. Still, the price was VERY reasonable, as the service call itself is a base price and they don't drive the bill up if it takes longer to diagnose the problem.
Davin is very knowledgeable, seems to like a challenge and will NOT give up until he finds out why something is not working properly. The way my garage was wired by previous owners defies logic and it took Davin much longer than expected to find the cause, but he refused to give up. Once he found the problem, he fixed that issue as well as a couple of smaller ones, just to provide great service andmake sure it is RIGHT. Davin is excellent to deal with...friendly, pleasant, professional and approachable. He seems to genuinely like helping people out who are either in an emergency, or are fed up with nagging electrical issues that are an inconvenience.
At the end of the call Davin was completely prepared with a detailed invoice, accepted my credit card on the spot (no calling in to the office to pay), provided a company magnet to put on my electrical panel, and explained what was done, and that the work was guaranteed.
I would absoluely recommend 24/7 for anything electrical you need. They are professional and very capable, and very easy to deal with. I would not hesitate to recommend them to family or friends, and they will be my go-to for anything I need in my mom's house, as they provide honest, quality work, oustanding service, and excellent value.
24/7 would be great for anyting from big renovations to small repairs, and especially for those tricky, hard-to-solve electrical issues that other technicians can't fix - ask for DAVIN!

Approximate cost of services:
$300.00
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Company Response

Nancy, What an amazing review. I am not sure we could have describe our services as well as you have. Truly nothing more satisfying then having all that we instill in our employees come to fruition in a single call. Thank-you for taking the time to share your experience. We will be sure to pass this on to Davin.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 24/7 Electric

At 24/7 Electric, we are here to set the example of what to expect when you hire an Electrician. It is our goal to be the authority on ethics and electrical code in the residential service industry. Our strength is our passion to provide honest quality work to our customers. We achieve this by employing educated, experienced staff who are as passionate as we are. Our staff are trained for their specific division and work to be experts in that field. That dedication has been the success of our growing loyalty program, the referrals and repeat business we receive from our customers. With our trained staff we are also equipped to take on all of our customers' home servicing needs; from repairing a light switch to the electrical needs of a complete home renovation.

CATEGORIES
Electricians, Lighting, and Electrical Vehicle Charging
PRODUCTS
Everything Electrical. No Job too Small. We offer a wide variety of products including Lutron automated systems and Eaton certified products.
SERVICES
Permanent Outdoor Lighting, Residential Service, Surge Protection, Panel Replacement and Tune-up, Electrical Safety Inspections, Aluminum Wiring Replacement, Lighting Upgrades and Installations, Receptacles and Switch Replacement, 24/7 Emergency Service
BRANDS
Gemstone, Alumiconn, Kohler, Clean Volt, Sylvania, Leviton, Kidde, Eaton Cuttler Hammer, Siemens, Hubble, Lutron, TCP, Rab, Wiremold, Copper, Phillips, Maxlite, Aimlite, Deco, Lotus, Lightolier, Magic Light, Halo, Lithonia, Elite, Tesla.
STYLES
We are a certified contractor with: Eaton, Lutron, Tesla, Siemans, Gemstone
SPECIALITIES
We are now certified distributors of Lutron Automated Blinds. Residential Service, Surge Protection, Panel Replacement and Tune-up, Electrical Safety Inspections, Aluminum Wiring Replacement, Lighting Upgrades and Installations, Receptacles and Switch Replacement, 24/7 Emergency Service, Certified Electrican, Everything Electric, Residential
WEBSITE
https://247electriccalgary.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
13
RETURN POLICY
100% Satisfaction no Lemon Guarantee
PAYMENT METHOD
Credit Card, Debit, Cash, Cheque
LICENSES
Master Certification, Red Seal
MEMBERSHIPS
BBB, Electrical Contractors Association of Alberta
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 year, 10 year, 25 year
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