Complete Exteriors

General Contractors
Toronto ON M5H 2N2
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Nancy
Nancy
4 reviews Toronto, ON
0/10

BUYERS BEWARE!!

Bruce did the siding and soffit at my house a year ago. Since then the soffit has flown off twice. When we approached Bruce about it he said it was due to the environment of where our house is located. We even believed him and paid for more expensive material for him to fix it but he kept putting us off because our job wasn’t expensive enough. Since then we had to get the soffit replaced at our cost. When the new metal guy was here he informed us our siding didn’t have drip pans on the windows, the siding is installed short and a few other problem. We decided to leave Bruce a fair review at which point he threatened to sue me if I didn’t take it down. Finically he decides to come “fix” the issue if I remove the reviews to which I agreed. Since I left my last review Bruce decided to come and rip up all the siding from the house. Once that was done we saw that the house was never wrapped before installation and my house has been sitting that way for over a year. However about 1/2 way through putting the siding back on Bruce simply stopped coming to site. My house now is in worse shape then ever before. There has been no cladding on my house for weeks and Bruce keeps telling me he will come with a crew. Yet when I check with the crew directly they tell me they have no idea about coming to my house. This is the type of contractor Bruce is. We have no choice but to try to take legal action. BE AWARE!!

EDIT: upon this review Bruce called me and told me he will no longer fix my house because I posted a bad review. After taking down all the siding he now refuses to put it all back leaving my house without cladding for weeks on end.

Approximate cost of services:
$10,000.00
4 of 4 people found this review helpful.
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Company Response

funny Nancy how things go.you did not want pay my price.you were told I had to make full day job.your and another to make the day.ther is only one way to install alluminum soffitt.i was trying to do you a favor and get it done.but all you did was complain there was no money.i sent back your deposit same day when you said you were getting some else.not fair.pay your bill to builder to.and stop acting like it's my fault.two sides to all story's Nancy. yours wrong.just because you did not get your own way.sorry does not always work that way.

Previous versions of this review:

Nancy
Nancy
4 reviews Toronto, ON
5/10

Pending resolution

Bruce and his team is still trying to resolve this issue. We have not quite got there yet but hoping to soon. If we can resolve the problem I still believe he’s an ok contractor.

Approximate cost of services:
$10,000.00
Nancy
Nancy
4 reviews Toronto, ON
0/10

Beweare!!

Bruce did the siding and soffit at my house a year ago. Since then the soffit has flown off twice. When we approached Bruce about it he said it was due to the environment of where our house is located. We even believed him and paid for more expensive material for him to fix it but he kept putting us off because our job wasn’t expensive enough. Since then we had to get the soffit replaced at our cost. When the new metal guy was here he informed us our siding didn’t have drip pans on the windows, the siding is installed short and a few other problem. We decided to leave Bruce a fair review at which point he threatened to sue me if I didn’t take it down. Finically he decides to come “fix” the issue if I remove the reviews to which I agreed. Since I left my last review Bruce decided to come and rip up all the siding from the house. Once that was done we saw that the house was never wrapped before installation and my house has been sitting that way for over a year. However about 1/2 way through putting the siding back on Bruce simply stopped coming to site. My house now is in worse shape then ever before. There has been no cladding on my house for weeks and Bruce keeps telling me he will come with a crew. Yet when I check with the crew directly they tell me they have no idea about coming to my house. This is the type of contractor Bruce is. We have no choice but to try to take legal action. BE AWARE!!

Approximate cost of services:
$10,000.00
Nancy
Nancy
4 reviews Toronto, ON
6/10

pending fix

Since my original review Bruce has contacted me to fix all mistakes. This has taken some back and forth and I hope he keeps to his word. If all the errors are fixed then I believe he and Complete Exterior deserves a better rating even though his original work was below expectation.

Approximate cost of services:
$10,000.00
Nancy
Nancy
4 reviews Toronto, ON
0/10

Fallen soffit, water leaks on siding!!

My builder hires Bruce to do the steel siding on my house. He then subsequently subcontracted out the job because he has taken on too much work. Our soffit started to blow off within weeks and he convinced us its because we live close to the lake and that’s the reason. I believed him and even paid him to come back to change out the material. He then kept telling me he wasn’t going to make money from my small job even though it was to fix what he had done originally! So eventually after 2 months I just asked for my deposit back and got someone else to come. After getting a few metal contractors to come quote the fix they all said the siding is done incorrectly with many gaps that will result in water getting in. This was solidified when they tore off the soffit on the front porch and a lot of water came crashing down. We then did a water test and water was coming in at the windows, etc. Now the only thing we can do is caulk all the j trims, etc to prevent water or rip up all the siding. This has been a desaster! DO NOT deal with these guys. There are better company out there for the same price.

EDIT: Bruce has just texted me stating he will sue me if this isn’t taken down and the last person he sued he was awarded $100, 000.

Approximate cost of services:
$10,000.00