This past winter, I experienced some serious problems with ice dams that had frozen in my eaves troughs. I left messages on the websites of three different contractors. Even though it was a weekend, Jean Francois from Chinook replied to me that afternoon, which surprised me. I never did hear from the other two companies. I was able to send pictures of my problem to Jean Francois and he was able to see what I was up against. He came out to my house and was very informative about what was happening. Although there wasn't much that could be done at the time, he made some very good suggestions about what I could do to prevent this from happening in the future. He then gave me a very reasonable quote to insulate my attic and replace the Fascia, Soffit, and Eaves troughs. When it came time to perform the work quoted, it was done quickly and efficiently and for the price quoted. I would like to praise the crews from Ideal Insulation, and Chinook Exteriors for their extraordinary professionalism and expertise in performing the work to my complete satisfaction. They went above and beyond what I had expected. One very minor issue came up and I called Jean Francois about it and he arrived at my house within 15 minutes and the issue was very quickly resolved. I have absolutely no reservations in recommending Jean Francois and his employees to anyone.
Mike Witham
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Mike, Thanks for the great review, Chinook Exteriors values the homes of our customers and we strive to be reliable, on-time and on budget. Our customer needs are important to us and we want to be available when needed. We pride ourselves on providing honest and relevant quotes and glad to hear that you were satisfied with Chinook Exteriors' professionalism, suggestions and expertise.
Thanks again for your positive review