Acres Landscaping

Similar to other reviewers on this site. Acres communication was infrequent to none. After 3 apparent promises to complete driveway, front pathway and steps, they did not actually follow through until 7 months after the contract was signed and deposit paid. I wont detail each of the many times I tried to get a response or scheduled date - any communication would have been better than none. They finally arrived and completed the job in less than 48 hours - and the stone front steps collapsed 16 months later, January 2024. My email to Nate was responded to immediately with a reply it would be scheduled in the spring, but it is now May and I have neither seen nor heard from anyone at the company. As usual, no response from follow up emails requesting a date. I would not recommend this company unless they radically improve customer response and work accountability.

I had them do front driveway interlocking and back interlocking paddio very reasonable prices and very respectful

I definitely would not recommend this company. I had almost the same experience as another reviewer on here. Great communication before the actual job, absolutely nothing afterwards.I chose this company over others because Jason, who came out to give me a quote, ( they were not the cheapest) seemed very professional and gave me a lot of information. They were supposed to repave our driveway and after cancelling twice finally showed up to dig up the driveway and said they would be back in three weeks to do the ashphalt. A week later, on the Thursday of the long weekend Jason called to say they could do it that Friday. I was away that weekend but I agreed and after receiving a picture that the job was done, I e-transefered them the money, which was my mistake. When I returned home a few days later, I saw problems with the driveway and sent Jason some pictures and asked him what he could do. Well, obviously they do not stand by their work or have any respect for there cutomers because after several unanswered phone calls and texts, I have had absolutely no response. In this economy it is very difficult to work and save money to have any kind of work done on your home. While this review will have no effect on Acres bottom line or there business as they don't really need repeat customers but new customers, I hope this review will be useful for anyone looking to have work done on their home. This company does not care once the job is done.

They were really nice up front but that was it. While the work was being done you should have seen they way they talked to me and I have the e-mails to still prove it.... I am having issues with drainage and had someone else come it to look at it and they did the weeping tile wrong so I am trying to get a hold of them as I am still within the 3 year warranty window but they refuse to get back to me.... There are many better choices out there so beware with using them.

Hi had a wonderful experience working with this company. Heather came out for the design consultation, within 2 weeks I had a digital design and a detailed quote and information package on the process. By far this company was more professional than others we had out. Finally this past ,onth the work was completed I am so blown away by the quality of work that was performed. Well worth the wait! If I could make a suggestion book early in the winter with these guys they are very highly recommended and sought after. 5 stars Acres Landscaping. Durham Region

We had an existing front walkway and driveway replaced by Acres landscaping. The stone walkway and solider course bordering the drive were laid over three days prior to paving the driveway between the stone work with new asphalt. The attached photos show the quality of the driveway work. The response from the company owner was a dismissive email in response to my complaint about the quality, saying that it was up to "standard". They would not come back to inspect the finished driveway, let alone consider fixing the problem. I expected the driveway to look somewhat smooth and aesthetically pleasing, given that it is a residential drive. Instead it looks worse than what I see in most commercial parking lots. There is simply no interest in customer satisfaction. I think the photos speak for themselves.

Please review this company before using them.

My parents used Acres Paving and Interlock to have their driveway dug up and re paved. The result ended up with two humps in the driveway that capture water in a pool and when that pool of water fills up it drains towards the garage. The interlock slants towards the garage door (as you can see from the pictures) and then fills the garage with water. We have been more than nice asking to come out for a re inspection but have been told that the work slopes on a 2% grade down the driveway from the garage to the sidewalk and that’s code. I don’t understand the logic as you can clearly see from the pics and video. I understand mistakes happen and it’s how you deal with it that counts. In this case nothing has or will be done as stated from this company. Absolutely brutal work.

We are so impressed with Acres Landscaping. We hired them late summer and while they were fully booked Heather was able to fit us in very late fall. We were amazed at the effort and creativity that was put forth in the digital design. Nate was a pleasure to deal with and his crew did a wonderful job completing the work through the most awful fall weather. After the completion of their work the paving crew arrived and did a fantastic job. I would highly recommend to anyone looking to support an honest hardworking local family business that truly cares about their customers.

Hired this company to do a large patio and resolve water drainage issues. Refused to give warranty on stonework and failed effort to resolve water issues... currently seeking legal resolve... I would definitely never recommend this company.