Incorrect and overpriced diagnostics
We contacted Sunnyside when our AC broke down due to reviews from this site plus their tag was on the AC unit in our new home. They sent someone over to complete diagnostics ($149+tax) and we were told the control board on the furnace needed replacement ($700+tax). But they recommended we get a new furnace ($3500) or a new furnace & AC combo in which case they would waive the diagnostics fee. We then had a contractor who told us to get additional quotes because we were being over charged. So we contacted another plumber who showed us that the control board was working fine but the issue was with the compressor pump. We managed to get the AC fixed and working for much less than what was initially quoted by Sunnyside. I had to write about my experiences because they are so different from everything I read on this site and the reviews were one of the reasons we initially approached Sunnyside.
- Approximate cost of services:
- $168.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?