J&J Insulation Inc.

After flooding our tiny house, we needed all of the insulation in the floor replaced. This company was quick to get back to me and they came out and provided a free quote shortly after. Everyone I communicated with in this company was friendly and they have competitive pricing. They got the job done quickly, and the result looks great. I feel comfortable knowing that this company did our spray foam so that we may be well insulated this winter. Thank you!!!

Great job performed by wonderful guys.
Very precise and efficient. Also did a great job with cleanup.
Excellent to deal with overall.
I am extremely happy with the service and the work completed.

Salesperson was great.

Service guys were quick, efficient and told me exactly what issues they encoutered, thankfully nothing they were not used to seeing daily!

Would use them again in a heartbeat

John was the only contractor that physically came out to view what was needed. Even though I had a small space requiring insulation, he coordinated a time that allowed him to fairly price my job. This was much appreciated! His team was quick, clean, polite and took the time to explain everything to me.

Spoke to the owner John, and explained the scope of the role: I had just needed to finish insulating the basement bottom half of the inside-walls to satisfy the Energy Audit. He was great, banged out a fair price, and within 4 days sent two detail-oriented guys to complete the work. They moved the washer dryer back into place and did a very good job in about an hour. Overall very happy: fair price for solid work. Would use them again.

We were very happy working with this company. On the day the work was to be done, there was a massive snow storm but they worked with us to rebook for a few days later. We were not quite satisfied with a small area of the work. They came out promptly to investigate and fixed it to our satisfaction. It was so refreshing to work with a company that cared about having a very happy customer!

Beware Unadvised price increases by J&J Insulation Inc

In September 2021 based upon accurate measurements and photos J&J Insulation, in Port Perry Ontario, provided a quote range dependent upon 3 or 6 inches of sprayed insulation under our sunroom.
Installation dates given for October and then November were cancelled just prior to agreed times.
Finally, the work was finished on December 13, 2021
After the work was completed, we were presented with a verbal bill that was significantly higher that the largest of the two quotes provided in September. Worked out to a 25% increase.
When we questioned this increase the response was:
1. The September quote was only a “ballpark”
2. Our costs have increased 50% since September
3. Quote did not include a fuel surcharge or labour costs

No accounting has been provided 6 days later as to the number of inches sprayed.
From our perspective a price increase should have been advised prior to sending a crew to do the work allowing us the option to accept or decline same.
Additionally, when the original quote was provided there was no indication it was a “ballpark” nor that it did not include a fuel surcharge or labour costs.
Had they undertaken the work in mid October as originally advised price increases may have been avoided.
While the team that did the work were professional and courteous the communications and failure to advise of price increases and additional fees by the owner is not what we expect from a reputable company and potential clients should be aware of these practices. Given the above we would not recommend the company to anyone.

John and his team had to insulate a crawl space for us. His team completed the job done in an efficient and timely manner. Cost was reasonable. Would recommend again.

John's team delivered what was expected - good enough experience to warrant referring to others. Regrettably one of the homes I referred J&J to has had an awful experience + seemingly no accountability taken by John. I like supporting local and believe companies reputations speak for themselves. Unfortunate to hear J&J aren't as customer-centric as they initially come across to be.

We had an energy audit done, pointing out deficiencies in the attic insulation and un-insulated basement exterior walls.
The initial consultation from J&J was very thorough, explaining the the nuances of the job both for the attic and basement.
We settled on blown fiberglass for topping up the attic insulation, including protecting the venting. In the basement, the lower third of the basement walls were just bare concrete. For the exterior facing walls, we went with a fiberglass wrap which comes with its own vapour barrier.
The fiberglass was chosen in both situations because the latest version of fiberglass is non-itchy and doesn't provoke a reaction... and it is relatively dust-free compared to blown cellulose.
The guys did a macro-job of cleaning, removing large pieces... however they could have done a better job of micro-cleaning with a vacuum cleaner or such... my wife and I had to do our own vacuuming and swiffering in all the rooms they worked in.