Liberty Security

We've been wanting to invest in a home security system for a while and then friends of ours had their house broken into so we felt like we should consider a system right away. I did some research, talked to some friends and called two companies. One of the companies was Liberty. I was connected to Edmonton where they took my information and said someone would get right back to me. That's the point where Liberty started to make perfect sense. I was very fortunate they connected me with Tyler Harris here in Calgary. Right from the beginning Tyler provided me with exceptional customer service. He was able to come to my house within an hour of us talking and walk through all of the products and services Liberty has to offer. He made solid recommendations. And even though the initial cost was higher than I expected he made sure I understood why and what we were getting. Tyler was very accommodating and returned to provide me with a thorough quote on my schedule. I wasn't an easy customer. I asked a lot of questions and really grilled Tyler. He responded with respectful, appropriate and prompt responses. He really went above and beyond. He was able to book an installer promptly (for that evening or three days later). The install went well. All told from the initial phone call to up and running was four days!!! Perfect. Also, it's important to note that the installer walked through the entire system with us to make sure we understood all of the aspects. That being said, the system is exceptionally easy to use. Very impressive service. I would highly recommend Tyler Harris and his team. If you are looking for an alarm company/service and you value exceptional customer service then look no further. Call Liberty and ask for Tyler Harris. You'll be pleased you did.