I had the unfortunate experience of dealing with this company recently, and it was nothing short of a nightmare. From start to finish, their service was abysmal, leaving me thoroughly dissatisfied and infuriated.
First and foremost, they grossly overcharged me. What was initially quoted as a reasonable fee ended up nearly doubling by the time the transaction was completed. This blatant overcharge not only strained my budget but also left me feeling taken advantage of. It's unacceptable for a company to engage in such deceptive pricing practices.
Moreover, the customer service representatives I interacted with were shockingly rude and unprofessional. Instead of addressing my concerns with empathy and understanding, they were dismissive and condescending, displaying a complete lack of regard for customer satisfaction. It was abundantly clear that their primary concern was extracting as much money from me as possible, with little regard for decency or respect.
To make matters worse, when I escalated the issue to a manager, expecting a resolution or at the very least an apology, I was met with even more hostility and arrogance. The manager's refusal to acknowledge their company's wrongdoing and their blatant disregard for customer feedback was nothing short of appalling.
In conclusion, I strongly advise against doing business with OneStop Disposal. Their unethical business practices, disrespectful customer service, and exorbitant fees make them a company to avoid at all costs. Save yourself the frustration and disappointment by taking your business elsewhere. I recommend obtaining quotes from other reputable companies in the area to ensure you receive fair pricing and respectful treatment.
- Approximate cost of services:
- $1,608.00
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