Problem: small, slow leak in natural gas BBQ line, we self-identified and ATCO confirmed. In addition to rectifying slow leak, we requested that "y-splitter" natural gas terminal end be replaced by a single line running from under bay window to deck and up to deck elevation (to avoid having to descend deck steps, walk across garden and turn on natural gas valve under bay window). Alif Babul (Master Plumber/Owner) was extremely friendly, pleasant, understanding, patient and customer-focused. I sent him photos of the project before he quoted, we discussed quote and plan and then he arrived and went through details again just to make sure we were on the same page. He was the only company to offer: new materials only, applying for the permit, pressure testing the line, and having it fastened securely by installing a stainless steel box as protection from the harsh Calgary weather. Excellent installation, very reasonable pricing (especially compared to other companies who quoted), friendly and hard-working. Just an excellent experience over-all. Congratulations Alif.
- Approximate cost of services:
- $575.00
- What could this company do to improve their services?
- Nothing - excellent.
- Any advice to offer fellow homeowners facing a similar project?
- As always - and not related to my experience in particular here - get at least 3 quotes, confirm hardware to be supplied and installed, request permit to be pulled and confirm plan for project in how you want it done.